Intercultural cities: good practice examples - Intercultural cities programme

Geneva: the City tackles hurtful words

Switzerland Geneva 2018

At a time when social networks and digital communication are having a major impact on our everyday interaction, raising awareness of discriminatory remarks and speech is a real challenge for public...

Neuchâtel Action Week against Racism

Switzerland Neuchâtel Each year in March

Raising awareness of diversity, equal opportunities and non-discrimination Every March for the last 20 years, the Service de la cohésion multiculturelle (COSM) (Multicultural Cohesion Service) and...

Women, Health and Violence

Spain Bilbao Since 2008

Purpose: This programme seeks to empower women from all origins and socio-cultural backgrounds in Bilbao through the promotion of health and the prevention of gender-based violence. It aims to...

Schilleria Girl´s Café - PolitTalk (Schilleria Mädchentreff)

Germany Berlin-Neukölln 2017 onwards

Purpose: Promotion of the political participation of young women Stimulus/Rationale: Process: The Schilleria Girl´s Café is addressed at girls and young women, most of whom have a migrant...

241FE- 241 Female Entrepreneurship

Greece Patras Start: 1.9.2020 / End: 30.6.2023

Purpose: Women are the primary victims of the intertwined causes of conflicts, underdevelopment and migration. To address these issues, in a sustainable and humanitarian way, migrants should be...

Bradford’s People Library

United Kingdom Bradford 2020

Purpose: To show there is always more to a human ‘book’ than just its cover. Stimulus/Rationale: Process: Bradford’s People Library is an ever-growing and fascinating collection of human ‘books’,...

"Identity Map: the Language of Dissent"

Ukraine Lutsk 2018

Purpose: An artistic performance to minimise racial, gender or sexual discrimination and to promote tolerance and inclusiveness in the city community Process: Discrimination on the grounds of...

Weeks of culture

Ukraine Melitopol 2018

Purpose: Fostering intercultural exchange and sharing traditions Process: The Council of National Communities of Melitopol usually holds a one or two-day Reporting Event annually as part of the...

Local Council for Religious and Life Stance Communities

Norway Oslo 2018 (permanent)

Purpose: The aim of the practice is to reflect the religious diversity in Oslo through The Local Council for Religion and Life Stance communities. This body is responsible for: The promotion of the...

Europe Island Festival

Ukraine Vinnitsya 2018

Process: An international festival "Europe Island" with 10 open-air locations in Vinnytsia, dedicated to "chamber" literature, languages of national minorities and local writings brought together...

Creative Orchestra

Portugal Santa Maria da Feira ongoing

Purpose: The Creative Orchestra is a community project that aims to bring forward the social dimension of music, promoting inclusion through music. Stimulus/Rationale: Casa dos Choupos is the local...

Neukölln publishes "Normalising Integration - Living together in an intercultural metropolis"

Germany Berlin-Neukölln 2018

Purpose: Policy and principles for an intercultural city Stimulus/Rationale: Process: "Normalising Integration - Living together in an intercultural metropolis" is both a comprehensive policy...

Building human rights and equality competency

Iceland Reykjavik 2018-2021

Purpose: to implement the City of Reykjavik Human Rights Policy; to enhance quality customer service with its emphasis on meeting the needs of a diversity of customers and with the creativity and...

Study in Lisbon programme

Portugal Lisbon 2018 - ongoing

Purpose: The website “Study in Lisbon” is directed specifically at foreign students, encouraging them to pursue their studies in Lisbon (“10 reasons to study in Lisbon”) as well as providing...

Centre of Interculturality (“Núcleo da Interculturalidade”)

Portugal Lisbon 1993-ongoing

Purpose: Promoting intercultural integration in the city. Stimulus/Rationale: "Welcoming all communities with open arms does not make us feel less Portuguese, quite the contrary, because it reminds...

Conseil pour l’immigration de Berlin-Neukölln (« Migrationsbeirat »)

Germany Berlin-Neukölln à partir 2016

But : Un conseil spécial consacré aux migrants vivant à Neukölln. Structure: Processus : Berlin-Neukölln a créé une instance spécialement dédiée aux migrants qui vivent à Neukölln au sein de son...

The Inclusive Auckland Framework

New Zealand Auckland 2019 onwards

Purpose: Fully committed to the principles of the Intercultural Cities Network. Stimulus/Rationale: Auckland Council's Inclusive Auckland Framework outlines an organization-wide change programme...

Intercultural Week

Italy Casalecchio di Reno 2009-ongoing Casalecchio di Reno, Italy

Purpose: The festival INCONTRI DI MOnDI is developing within the intercultural strategy of the Municipality of Casalecchio di Reno. The initiative, that is renewed every year since 2009, consists...

The “Second chance”: work qualification centre for migrants

Norway Bergen Ongoing

Purpose: To give a “second chance” to refugees and other migrants who do not succeed in completing the professional, social and language training within the two years of the introduction programme...

The programme for unaccompanied minors (UAM)

Norway Bergen Ongoing

Purpose: The purpose of the programme is to provide ongoing support and housing for unaccompanied children and young people, e.g. to include them in the Norwegian education system and help them...

Women’s House

Spain Donostia-San Sebastian Since 2008

Purpose: The Casa de las Mujeres de Donostia is a space for women to meet, debate and reflect in order to influence policies, programmes and projects that aim to advance towards real and effective...

Participation and interaction through renovation of public spaces: the example of Tabakalera

Spain Donostia-San Sebastian 2019 on

Tabakalera is a former tobacco factory that was converted into a contemporary culture centre. Located in the Egia district, the building is an impressive space (13,277m2) that organises, since...

Together for Stronger Communities

United Kingdom Bradford 2019

Purpose: Encouraging a sense of belonging and connection so that everyone can play their part in achieving Bradford’s ambitions Stimulus/Rationale: A greater sense of belonging and connection...

Creative anti-rumour writing

Spain Bilbao Since 2017

Purpose: To raise public awareness, prevent and address the formation of prejudices and stereotypes linked to migration and cultural diversity through creative writing. Rationale: This initiative...

Promoting multilingualism

Spain Barcelona

Purpose: A language learning programme recognising and promoting the linguistic diversity in Barcelona’s neighbourhoods was launched to: foster multilingualism in the city and within the...

Espai Avinyó

Spain Barcelona 2011 - ongoing

Purpose: The Espai Avinyó aims to be a dialogue and a meeting space for promoting reflection on what cultural diversity implies in every sphere of society and on the challenges involved in...

Building a culture of human rights

Spain Sabadell 2020

Purpose: Improve capacities and raise awareness of Human Rights among citizens and organisations and mainstream a Human Rights approach within the City Council. Stimulus/Rationale: Sabadell...

Education projects for interculturality

Spain Sabadell 2020

Purpose: Education projects are aimed at building students competences – including intercultural competences-, raising awareness about diversity and promoting critical thinking. The City and School...

Stronger communities – The Schools Linking Network

United Kingdom Bradford JAN - DEC 2020

Purpose: Supporting children and young people to explore identity, build connections & strengthen communities so everyone can live well together. Stimulus/Rationale: Bradford works with primary,...

Recognise and change

Italy Turin 36 months (01/10/2017 – 30/09/2020)

Purpose: The project aims to fight against discrimination and violence linked to the gender and cultural differences. Specific objectives: SO1: Increasing the awareness of the youth between 11 and...

La Rosa dei Venti - Mediation desk

Italy Novellara 2018-on going

Purpose: Enhance social inclusion of women - both foreign and Italian - through cultural and recreational activities. Stimulus/Rationale: Within the framework of gender equality and...

Interreligious policies - Interfaith Dialogue

Spain Sabadell Since 2010

Purpose: The Department of Civil Rights and Citizenship develops public policies for the protection of freedom of religion, belief, and conviction and to guarantee an enriching coexistence. These...

A global welcoming vision

Spain Sabadell Since 2008

Purpose: Reception is a fundamental stage in working towards more inclusive and cohesive societies in which people arriving from other countries can obtain the information, knowledge and skills...

Welcome guide ¡Hola!

Spain Tenerife 2016 - ongoing

Purpose: To improve the welcoming and social integration of migrants and refugees through education and art. This was done through the elaboration of a Guide, providing key information and advice...

The role of libraries as drivers of integration and intercultural interaction

Canada Sherbrooke current

Public libraries can be a particularly helpful place for newcomers and play a key role in giving access to knowledge, remedying social inequalities and improving these people’s quality of life....

Equality Planning

Sweden Botkyrka N/A

Purpose: The municipal council in Botkyrka has developed specific systems to advance the goal of an equal Botkyrka and give expression to its values that include: citizen-focus, diversity as an...

Bottkyrka: Anti-Discrimination Bureau

Sweden Botkyrka N/A

Purpose: Anti-Discrimination Bureaux are independent non-governmental organisations; the local Anti-Discrimination Bureau in Bottkyrka is funded by the municipality of Bottkyrka and offers...

Council for civil society development

Sweden Botkyrka 2018-

Purpose: Civil society organizations working in the social field and organised in the network “Platform for local NGOs’ in Botkyrka” and politicians from Botkyrka have established a joint Council...

Covid 19 practice

Australia Maribyrnong 2020

Purpose: Information and support for CALD businesses during COVID 19 Stimulus/Rationale: The Mayor of Maribyrnong initially announced that the City Council would be giving permit refunds and 50%...

Reconciliation Action Plan

Australia Ballarat May 2019 – May 2021

Purpose: Raising awareness about reconciliation, demonstrating commitment and raising the profile of reconciliation in the community. Process: The City of Ballarat have developed and Innovative...

Intercultural Ambassadors

Australia Ballarat 2010 onwards

Purpose: A unique festival to encourage its citizens to meet and get to know each other Stimulus/Rationale: The Intercultural Ambassador Program aims to enhance community awareness and social...

Harmony Fest

Australia Ballarat 2010 onwards

Purpose: A unique festival to encourage its citizens to meet and get to know each other Process: Since it was launched in 2010, Harmony Fest has become the City of Ballarat’s vibrant diversity...

Intercultural Cities Policy and Strategy

Australia Maribyrnong 2018 onwards

Purpose: Developing an Intercultural Maribyrnong Strategy Stimulus/Rationale: In October 2018 Maribyrnong City Council officially started the process towards full membership of the Intercultural...

Refugee Week

Australia Maribyrnong 2020

Purpose: Welcoming Refugees through Refugee Week Stimulus/Rationale: “Refugee week” is Australia’s peak annual activity to inform the public about refugees and celebrate positive contributions made...

Reducing Racism

Australia Maribyrnong 2019 onwards

Purpose: Reducing racism Stimulus/Rationale: The City Council has an endorsed reducing racism statement and hosts a community reporting tool where reports can be logged about instances of racism to...

Salisbury’s effective measures to combat discrimination

Australia Salisbury 2020

Purpose: The Australian City of Salisbury adopted “The Fair Treatment Policy” and signed the “Refugee Welcome Zone Declaration” Process: The City Council adopted a policy called “The Fair Treatment...

Equality Review & Action Plan

Ireland Dublin 2018

Purpose: Equality review of provision of social housing supports and homelessness services on the ground of racial or ethnic origin and action plan. Stimulus/Rationale: Foundation This initiative...

Towards an Inclusive Public Transport Service

Ireland Dublin 2014 onwards

Purpose: Long-term programme in Dublin to fight racism and discrimination in public transport Process: Dublin City Council in partnership with Immigrant Council of Ireland, the Equality Authority...

Urban Parks

Ukraine Odessa 2015 onwards

Purpose: Urban space creation for intercultural mixing (as a result of international cooperation) Stimulus/Rationale: Odesa joined the ICC-Ukraine network in 2017 but its policies have been always...

A path to build a United and Inclusive Society: The city of Turin adopts its "Guidelines for Interculture and participation"

Italy Turin 2018

Purpose: Inclusion of citizens in the political processes is not a challenge – it is the challenge the City of Turin has decided to face. In a time when social inequalities grow, the fear for “the...

Narrative for the inteculturality (Actions for the coexistence)

Spain Santa Coloma de Gramenet 2018 - ongoing

Purpose: INTERCULTURAL NARRATIVES, Lines of Action for Coexistence is a new commitment to consolidate the transversality of the intercultural approach with the commitment of the municipal services...

Guided tours of the Greatest Hits exhibition by members of Erlangen Refugee Forum : The best of the 60s, 70s, 80s, and today - from the Municipal Collection of Erlangen

Germany Erlangen 2016 onwards

Purpose: To ensure digital inclusion Process: For the duration of the exhibition Greatest Hits (December 2017 to February 2018) the Kunstpalais offered guided tours in Arabic, Armenian, Persian,...

Mescla’t

Spain Sabadell ongoing

Purpose: Mescla’t is a festive day that brings together the organisations that work in Sabadell for the culture of solidarity, active participation, and the promotion of living together. The...

Committee for Diversity and Inclusion

Norway Stavanger 2023-

Purpose: In December 2023 the city council of Stavanger decided to establish a Committee for Diversity and Inclusion (Norwegian: Utvalg for Mangfold og Inkludering) consisting of nine members (five...

Anti-rumour toolkit for young people

Spain Bilbao Since 2017

Purpose: This manual aims to provide a specific response to professional teams (educators, teachers, tutors, etc.) who work with young people in order to be able to develop anti-Rumour actions and...

Centre of language and literacy

Iceland Reykjavik From September 2017 onwards

Purpose: Centre of language and literacy is run by the Department of Education and Youth of the City of Reykjavik and implemented in co-operation with the Mother Tongue association. The main...

CLAIM – Migrant Integration Local Support Centre

Portugal Portimão ongoing

Purpose: Foster the intercultural integration of migrants through the provision of support and information on several areas. The Local Centre for Migrant Integration (CLAIM) mission intends to go...

The Intercultural Week of Portimão

Portugal Portimão Ongoing- once per year

Purpose: The Intercultural week was envisioned to promote the sharing of experiences and the relationships between diverse citizens of Portimão, thus stimulating intercultural dialogue and raising...

Extraordinary Reception Centres

Italy Ravenna 2017-2018

Purpose: The municipality’s management of the CAS aims at improving the quality level of the reception of asylum seekers. Stimulus/Rationale: The municipality’s management of the CAS aims at...

Participatory Budget

France Paris On-going since 2014

Enhancing the participation of citizens in the decision-making process. Launched in 2014 to implement actions of participatory democracy in Paris, the Participatory Budget aims at mobilising all...

“ARRIVAL CITIES”

Greece Patras Start: 1.9.2015 / End: 1.6.2018

Purpose: Women are the primary victims of the intertwined causes of conflicts, underdevelopment and migration. To address these issues, in a sustainable and humanitarian way, migrants should be...

Rights Respecting Schools Award

United Kingdom Swansea 2014 onwards

Purpose: Rights Respecting schools are safe and inspiring places to learn, where all children’s talents are nurtured and they are able to thrive. Stimulus/Rationale: UNICEF UKs Rights Respecting...

PROUD OSLO – Action Plan for Equality and Freedom regardless of Gender Expression, Gender Identity and Sexual Orientation

Norway Oslo 2015–2023

Purpose: PROUD OSLO – Action Plan for Equality and Freedom regardless of Gender Expression, Gender Identity and Sexual Orientation is an action plan launched in 2015 to increase respect for gender...

Guide on Equal Services: preventing discrimination through intersectionality

Norway Oslo 2018-

Purpose: The OXLO guide for equal services is a manual on the city’s internet and intranet webpages, with guidelines for the city’s agencies, districts and services on how to make Oslo a city for...

Tachles: Arab-Jewish Youth Club

Israel Haifa Ongoing activities (Since 2012)

Create a shared civic leadership while also bringing together diverse cultures. Tachles is a unique group in Haifa that brings together 150 Arab and Jewish teenagers, incorporating various groups...

Diversity-Day

Germany Erlangen 2013 onwards

Purpose: Promote diversity within organisations and societies Process: At the initiative of the Diversity Charter, “Diversity Day” was launched in 2013 and since then has taken place annually in...

Community – Police relationship

Israel Haifa Four months from March to June 2017 (pilot in one neighbourhood)

Mediation and conflict Resolution The goal of the programme is to increase the feeling of security among Haifa’s more vulnerable residents and neighbourhoods and to improve the police force’s...

Haifa Center for Dialogue and Conflict Management

Israel Haifa Ongoing activities

Mediation and conflict resolution, capacity-building The Haifa Centre for Dialogue and Conflict Management works to strengthen communities and improve the quality of life for all of Haifa’s...

Italian Language courses for migrant women

Italy Novellara October 2017-January 2018

Purpose: The goal of this project is to promote the participation of migrant women into the Italian Language courses organized in the city of Novellara. Stimulus/Rationale: The local administration...

The Ubuntu Bridges Programme in Lisbon (“Programa Pontes Ubuntu”)

Portugal Lisbon 2010-ongoing

Purpose: Tackling social exclusion and restoring human dignity, empowering young people to make a change and to fulfil their potential, building bridges and promoting a culture of care, respect,...

Mainstreaming the intercultural perspective in Barcelona districts

Spain Barcelona Since 2018

Purpose: Mainstreaming the intercultural perspective into the work of all the districts. Stimulus/Rationale: The Barcelona Interculturality Plan (2021-2030) states that Barcelona can only progress...

The Fusion Market (“Mercado de Fusão”)

Portugal Lisbon 2012 - ongoing

Purpose: In one of the areas of Lisbon with most foreign communities, the Fusion Market brings people from diverse origins closer together via a journey through its typical flavours....

International Migrants Day in the Lisbon City Hall

Portugal Lisbon 2017-2021

Purpose: Show political commitment towards interculturalism Stimulus/Rationale: It is important to show political commitment to Diversity and Migration, and a positive image of migrants as an asset...

City of Sanctuary – welcome and settlement

United Kingdom Swansea 2016

Purpose: Welcome and Settlement Stimulus/Rationale: Swansea Council has pledged its commitment to supporting its status as a City of Sanctuary – welcoming those fleeing from war/persecution....

Don’t Feed the Rumour

Portugal Amadora From September 2014 to May 2015 (still ongoing as part of the municipal strategy for promoting interculturality)

Fight against misconceptions, prejudices, rumours and stereotypes about migrants and the city of Amadora, and provide correct information on migration and ethnic and cultural diversity “Immigrants...