Within the framework of the European Union and Council of Europe Joint Project for “Strengthening the Independence, Professionalism and Accountability of the Justice System in Armenia”, a Court Users Satisfaction Survey has been conducted in 2015-2016, for the first time, to investigate the perception of all courts of all instances of Armenia by court users and lawyers/advocates. The survey’s results are analysed in a report published in English and in Armenian.
This report is of interest to policy makers, the judiciary and other authorities committed to the reform of the justice sector not only in Armenia but also in other European states.