Online dispute resolution
In 2016 the European Committee on Legal Co-operation (CDCJ) conducted a study on the feasibility of an activity for drafting guidelines on online dispute resolution (ODR) mechanisms aiming to ensure compatibility with Article 6 (right to a fair trial) and Article 13 (Right to an effective remedy) of the European Convention on Human Rights (ECHR).
As a follow-up to this feasibility study, a technical study was completed and published. The activity continued with the drafting of the guidelines by the CDCJ and its subsequent submission to the Committee of Ministers for adoption.
The Committee of Ministers adopted, on 16 June 2021, the Guidelines on online dispute resolution mechanisms in civil and administrative court proceedings.
Relevant legal instruments and documents:
- Guidelines of the Committee of Ministers of the Council of Europe on online dispute resolution mechanisms in civil and administrative court proceedings
- Explanatory Memorandum to the Guidelines of the Committee of Ministers of the Council of Europe on online dispute resolution mechanisms in civil and administrative court proceedings
- Publication: Guidelines on online dispute resolution mechanisms in civil and administrative court proceedings (2021)
Online dispute resolution in civil and administrative court proceedings: new guidelines
The Committee of Ministers of the Council of Europe has adopted guidelines for the 47 member states to help them improve the functioning of their online dispute resolution mechanisms (ODR) in civil and administrative court proceedings (see the explanatory memorandum). In this respect, the...
Online dispute resolution mechanisms: publication of the guidelines
The Council of Europe Publishing has issued the publication of the Guidelines of the Committee of Ministers of the Council of Europe on online dispute resolution mechanisms in civil and administrative court proceedings, adopted in June 2021.
