Tools on Good Governance
The development and promotion of new innovative capacity-building tools is among the Centre’s priorities. These tools take inspiration from the best of European practice and enable the reinforcement and evaluation of local authorities’ capacities in a variety of areas. The tools are regularly revised and updated.
All interested bodies are encouraged to use the tools, provided that the copyright is respected, qualified and certified by the Centre experts are used, and the Centre is informed. The Centre can provide assistance in the tools’ adaptation, implementation and training of national experts.
Brochure: 12 Principles of Good Governance and current toolkits >>
Transversal Tools to support Democratic Governance Reforms
PRP - Peer Review Process - Member States Helping Each Other
E-DEN – Platform for sharing good practice in democratic governance and cross-border cooperation
EDEN is an online networking platform and database of good practice in inter-municipal and cross-border cooperation, ELoGE, Leadership Academy serving to promote innovative, sustainable good democratic governance practice based on Council of Europe Standards.
Democratic participation
Civil Participation in Decision-Making
The toolkit provides an integrated framework that guides local authorities in the design and implementation of context-based strategies to increase a community’s civil participation.
Download the publication Civil Participation in Decision-Making toolkit
Download the file Civil Participation in Decision-Making operational toolkit
Good Governance
E-TOOL on Good Governance at Local Level
The E-tool is designed to raise awareness and promote understanding of the 12 Principles as well as to help with the implementation of the ELoGE benchmark.
Human resources and leadership
TNA – Training Needs Analysis and National Training Strategy
The Training Needs Analysis and National Training Strategy toolkit sets out the four steps in training and capacity needs analysis and offers guidance in developing national training and capacity-building strategy for local governments.
Download the publication TNA – Training Needs Analysis and National Training Strategy tool
Human Resources Management (HRM)
The Human Resources Management toolkit is a practical guide for developing the human resources capacities and management. It includes guidance on job descriptions, recruitment, appraisals, performance management and gender perspective for modern HRM.
Download the publication Toolkit Human Resources Management tool
Leadership Academy Programme (LAP)
The LAP is an interactive training programme for public authorities to develop leadership for organisations, for strategy and for capacity-building.
Visit the webpage Leadership Academy Programme
Download the Leadership Academy Programme brochure
Training materials for senior civil servants
Download the publication Leadership Training for Senior Civil Servants - Guide for trainers
Download the publication Leadership Training for Senior Civil Servants - Handouts
URSO - Toolkit for Monitoring and Evaluation of Training Programmes for Professional Development of Local Government
The toolkit contributes to the enhancement of HRM and other tools by providing tools and procedures for monitoring and evaluation of training programmes.
Teleworking in Public Administration
Toolkit on Teleworking in Public Administration (TPA)
The Toolkit on Teleworking in Public Administration can be used by all levels of public administrations and is designed to support human resources managers, senior management, line managers and trade unions in designing and rolling out teleworking for their employees.
Download the Toolkit on Teleworking in Public Administration
Institutional Capacity and Quality Public Services
Performance Management Programme (PMP)
The 2021 revision of the Performance Management toolkit provides an overview of the concepts of performance management, risk management and internal audit and offers a practical guidance on how they can be applied in public sector.
Download the publication Toolkit for Performance Management, Risk Management and Internal Audit
Video: "Performance Management and Risk Management for IMC"
Strategic Municipal Planning (SMP)
The toolkit provides guidance for preparing strategic municipal plans based on citizen participation and a five-step approach.
Download the publication Strategic Municipal Planning tool (SMP)
Best Practice in Local Government Programme (BPP)
The Best Practice in Local Government Programme toolkit provides municipalities with ideas and guidance to promote successful, transparent, adequate, replicable and sustainable practice.
Download the publication Best Practice in Local Government Programme (BPP)
Download the Professional Report on Local Government Best Practices Programme in Hungary
Public Ethics Benchmarking, for central and local authorities (PEB)
This toolkit helps committed public authorities to assess corruption risks, improve public ethics standards, and develop ethical infrastructure.
Download the Public Ethics Benchmarking tool - PEB (for central authorities)
Download the Public Ethics Benchmarking tool - PEB in Excel (for central authorities)
Download the Public Ethics Benchmarking tool - PEB (for local authorities)
Download the Public Ethics Benchmarking - PEB Case Studies (for local authorities)
Local finance
Local Finance Benchmark (LFB): introduction and methodology
Local Finance Benchmark (LFB) for Local Authorities
The toolkit supports evidence-based decision-making by local officials helping them make the best use of available resources.
Download the Local Finance Benchmark for Local Authorities tool
Local Finance Benchmark (LFB) for Central Authorities
The toolkit is an analytical instrument for policy-makers for developing accountable and efficient local finance systems.
Download the Local Finance Benchmark for Central Authorities tool
Territorial and Cross-Border Cooperation
Inter-municipal Cooperation (IMC)
The toolkit presents templates and frameworks to take municipalities through each step of the process to create, establish, implement and evaluate Inter-Municipal Cooperation.
Download the Inter-municipal Cooperation toolkit
Watch the video: Introduction to IMC
Territorial Amalgamation Tool (TAT)
The toolkit aims at providing support to decision-makers who consider amalgamation to overcome problems stemming from territorial fragmentation.
Download the Territorial Amalgamation Toolkit: Territorial reforms in Europe: Does size matter?
Cross-Border Cooperation (CBC)
The toolkit serves as a step-by-step guide for designing and implementing cross-border projects.
City to City Cooperation (C2C)
The toolkit sets out practical solutions to support cooperation between municipalities from different countries.
Leadership for Cross-Border Cooperation (LAP for CBC)
The training materials are specifically designed to improve the leadership capacity of mayors and senior officials involved in cross-border cooperation.
Download the narrative report of the Leadership Academy for Cross-Border Cooperation in Serbia
Participatory Budgeting
Basic principles of Participatory Budgeting
Deliberative democracy
Guide for local authorities, "How to Organise a Deliberative Process at the Local Level?"
bE-Open tool
bE-Open tool is an online tool, launched in 2021, that aims to support all local and regional governance actors in their efforts to improve the quality of local democracy in their villages, cities, and regions, as well as any citizen interested in public ethics, accountability, transparency and citizen participation.
Presentation leaflet of the BE-Open tool
Handbook on Transparency and Citizen Participation in Armenia
Handbook on Transparency and Citizen Participation in Armenia
Download the Armenian version of the handbook Թափանցիկության և քաղաքացիների մասնակցության ձեռնարկ ՀԱՅԱՍՏԱՆ