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Intercultural cities: good practice examples

The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

Template for collection of Good practices >>

Salisbury’s effective measures to combat discrimination

Australia Salisbury 2020

Purpose: The Australian City of Salisbury adopted “The Fair Treatment Policy” and signed the “Refugee Welcome Zone Declaration” Process: The City Council adopted a policy called “The Fair Treatment...

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Equality Review & Action Plan

Ireland Dublin 2018

Purpose: Equality review of provision of social housing supports and homelessness services on the ground of racial or ethnic origin and action plan. Stimulus/Rationale: Foundation This initiative...

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Towards an Inclusive Public Transport Service

Ireland Dublin 2014 onwards

Purpose: Long-term programme in Dublin to fight racism and discrimination in public transport Process: Dublin City Council in partnership with Immigrant Council of Ireland, the Equality Authority...

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Refugee reception and integration policies- pilot project

Sweden Botkyrka 2020

Purpose: The purpose of the pilot project for Refugee reception was to offer answers to questions about how intercultural integration and reception should be handled in the city in order to promote...

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Diverse Tenerife – Intercultural Strategy

Spain Tenerife 2016 - ongoing

Purpose: ‘Tenerife Lives Diversity’ is a strategic framework aimed at serving as a reference point for public administrations, associations and the citizens of the island of Tenerife, assisting...

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OBITen - The Immigration Observatory of Tenerife

Spain Tenerife 2001 - ongoing

Purpose: The OBITen promoting scientific research into migratory movements on the island of Tenerife. It prioritises the need to apply theoretical knowledge to the planning and management of...

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Together in the same direction (Juntas en la misma dirección)

Spain Tenerife 2012 - ongoing

Purpose: ‘Together in the same direction’ is a strategy for managing diversity that brings rigour and clarity to the actions to be implemented. This Strategic Plan also defines three main lines of...

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Grupo de Diálogo Interreligioso (Group of Interfaith dialogue)

Spain Tenerife 2017 - ongoing

Purpose: The group of interfaith dialogue promotes spirituality through knowledge and understanding of different beliefs and religious or spiritual developments with a learning attitude. The...

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The Diversity Lab

Italy Reggio Emilia 2022

Purpose: The municipality launched the Diversity Lab programme to explore the advantages of cultural diversity, with reference to new plural economies and open innovation processes. An...

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Intercultural Interaction: collective healing and memory of this time

Australia Ballarat Maribyrnong Melton 2020

Purpose: Using storytelling to build connections, address fears and ease anxiety. Stimulus/Rationale: In 2020 the Cities of Ballarat, Melton and Maribyrnong launched a Storytelling project...

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Maribyrnong - Regeneration with a Focus on the Holistic Community

Australia Maribyrnong 2020

Stimulus/Rationale: The City of Maribyrnong is within the municipality of Melbourne, Australia, and is one of the most multicultural municipalities in Victoria. It aims to be an ‘Intercultural...

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Salisbury develops inclusive welcoming and participation actions

Australia Salisbury 2020

Purpose: The “Welcome to Salisbury Information Booklet” and the “Community Engagement Framework” improves the intercultural profile of the Australian city. Process: The comprehensive city-specific...

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Sister and Friendship City Policy

Australia Salisbury Ongoing

Purpose: The Australian City of Salisbury has an explicit policy to encourage international cooperation in the economic, scientific, cultural and other areas. Process: The “Sister City and...

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Residents’ participation shows meaningful community engagement

Australia Salisbury 2020

Purpose: Salisbury seeks the participation of all residents through community workshops and surveys Process: The adoption of the Intercultural Strategic Plan 2017-2027 of the City of Salisbury was...

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Statistics in help of city’s policy formulation

Australia Salisbury Ongoing

Purpose: The City of Salisbury’s Council policy formulation is heavily informed by demographic statistics from the Australian Bureau of Statistics. Stimulus/Rationale: Quantitative and qualitative...

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Community Grants

Ireland Dublin Ongoing

Purpose: Encourage citizens’ participation and involvement in the city through access to public grants for community projects Process: Community Development is a process where community members...

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Public Participation Networks (PPN)

Ireland Dublin 2020

Purpose: A Network to enhance community participation in local government - Promotes social inclusion - Links citizens with local authorities Stimulus/Rationale: Public Participation Networks (PPN)...

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Lisbon’s ethnic economy

Portugal Lisbon 2016

Purpose: The study aimed to support the development of immigrant entrepreneurship initiatives in Lisbon, and the main objectives were the following: Provide some basic socio‐economic features about...

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Urban art for Intercultural Interaction - “o Bairro i o Mundo”

Portugal Loures 2013-July 2023

Purpose: Regenerating a stigmatised neighbourhood through large-scale art project Stimulus/Rationale: Quinta do Mocho was for many years the most stigmatised of neighbourhoods in Loures, associated...

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Local Assemblies

United Kingdom London-Lewisham 2008 onwards

Purpose: A network of citizen forums which empower local decision making and action Process: This programme started in 2008 and consists in a forum during which the Council talks to the residents,...

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