Reporting to National Bodies
The below accordion introduces the national reporting procedures and mechanisms for hate speech, hate crime and cyberbulling in different countries.
By clicking on the small arrow at the right of each line, you can discover the existing reporting procedure by country.
Austria
Reporting Hate Speech and Hate Crime*
Meldestelle NS-Wiederbetätigung: reporting of Neo-nazi, racist and antisemitic content on the internet or in news groups
Meldestelle gegen radikal islamistische Videos: reporting of radical Islamist videos of terrorist organisations or extremists, reported videos are redirected to Google or YouTube
Stopline – Meldestelle gegen Kinderpornografie und Nationalsozialismus im Internet: a contact point for people that come across illegal material on the Internet, specifically related to child pornographic and Nazi content.
Dokumentation von Rassismus durch ZARA (NGO): reporting racist incidents such as racist smearing in the subway, insulting on the street or discrimination at work, in restaurants and shops, in contacts with authorities, with private persons, in the public space and media.
Reporting cyberbullying*
147 Rat auf Draht: provides support to affected children, young people and other persons.
Internet Ombudsman: is not a reporting mechanism, but can provide support to victims of cyberbullying, for example in cases where they want pictures or videos that offend their personal rights to be deleted.
Download the procedure and legal grounds to take action in Austria
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Azerbaijan
Reporting Hate Crime*
Reports can be submitted through police and a helpline
www.helpline.initiative.az
www.childhelpline.az (for children)
Download the procedure and legal grounds to take action in Azerbaijan
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Belgium
Reporting Hate Speech and Hate Crime*
Unia (Belgian Interfederal Equality Body)
www.unia.be/nl
Submit an online form
0032.(0)2 212 30 00
Contact us by email
Institute for the equality of women and men (gender based discrimination)
igvm-iefh.belgium.be/fr/infos-et-aide
0032.(0)2 233 42 65
Contact us by email
MRAX (Movement Against Racism, Anti-Semitism and Xenophobia): related to the so-called “racial” criteria.
mrax.be/wp/victime-de-racisme/
0032.(0)2 209 62 50
Contact us by email
CCIB/CTIB (Collective Against Islamophobia in Belgium)
ccib-ctib.be
0032.(0)484 05 79 77 (FR) and 0032. (0)488 93.20 02 (NL)
Contact us by email
CDJ (Journalistic ethics council): related to information and media
lecdj.be/comment-introduire-une-plainte-au-conseil-de-deontologie-journalistique/
Contact us by email
Reporting cyberbullying*
Police (hotline): related to cyber harassment of an adult
www.policelocale.be/5303/questions/criminalite-sur-internet/en-cas-de-cyber-harcelement-que-faire-
101
Steunpunt Algemeen Welzijnswerk, en de Vertrouwenscentra Kindermishandeling Helpline of the Flemish Department of Welfare: cyber harassment in general
1712
Service Ecoute enfants (hotline for children): cyber harassment of an underage person
Complaint line of the Commissioner for Children's Rights of the Flemish Parliament: cyber harassment of an under 18 years of age person
0800 20808
Help/hotline of Child Focus, the centre for abused and missing children: part of the Safer Internet Centre for Belgium for complaints related to cyber harassment of an underage person
116 000
Download the procedure and legal grounds to take action in Belgium
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Bulgaria
Reporting Cyberbullying, Hate Speech and Hate Crime*
Cybercrime Department of the Ministry of interior: non-urgent signals for cybercrime which is dedicated primarily to cyber-fraud and child-pornography
www.cybercrime.bg
112 (in case of emmergency)
Bulgarian Safer Internet Centre: victims of child online sexual abuse and exploitation, hate speech and cyberbullying involving minors
www.safenet.bg
124 123
Download the procedure and legal grounds to take action in Bulgaria
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Estonia
Reporting Hate Speech and Hate Crime*
Gender Equality and Equal Treatment Commissioner (ombudsman)
NGO Estonian Centre of Human Rights: unequal treatment
Police: There is no special mechanism set up to report hate speech online, except for social network administrators / group administrators. However, hate speech can be reported to the Police. Hate crimes should always be reported to the police, specifically if there is an immediate danger to person’s life, health or property
Reporting Cyberbullying*
NGO KivaSchoo: bullying in school in general
Download the procedure and legal grounds to take action in Estonia
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Finland
Reporting Cyberbullying, Hate Speech and Hate Crime online*
Police: virtual police officers cyberbullying and other suspicious information on the internet, that is not of an urgent/emergency nature
www.poliisi.fi/finnish_police/police_in_the_social_media or www.poliisi.fi/nettip
112 (in case of emmergency)
Reporting Hate Speech and Hate Crime*
Finnish red Cross
Download the procedure and legal grounds to take action in Finland
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
France
Reporting Hate Speech and Hate Crime*
PHAROS (la Plateforme d'Harmonisation, d'Analyse, de Recoupement et d'Orientation des Signalements La plateforme Point de Contact): illegal content or conduct in the public domain, prohibited by French law
Reporting Cyberbullying*
Netecoute: support service that directs the caller to the relevant reporting services
www.netecoute.fr/
00.33 (0)800 200 000
Download the procedure and legal grounds to take action in France
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Greece
Reporting Hate Speech*
Racist Violence Recording Network (RVRN): attacks on the basis of ethnic or national origin, colour of skin, religion, disability, sexual orientation or sexual identity
rvrn.org/
00.30 210 7233216
Contact us by email
Greek Ombudsman: authority to intervene in cases involving public bodies (check the background document below for full description of their mandate)
www.synigoros.gr/?i=stp.en or www.synigoros.gr/?i=submission-system.en
00.30 213 1306600
Reporting Hate Crime*
Hellenic Police – Services for Combating Racist Violence: instances of exhortation, preparation, and/or perpetration of activities or actions that may incite racial discrimination, hatred, and/or violence against persons or groups of persons because of their race, complexion, religion, family-tree history, genealogic, national or ethnic origin, sexual orientation, gender identity or disability
General Secretariat for Gender Equality: any type of gender-based violence, including sexual and psychological violence
www.isotita.gr/en/ and womensos.gr/
00.30 210 3315291-5 or 00.30 210 331527
Contact us by email
8 Dragatsaniou str., 105 59 Athens, Greece
Reporting Cyberbullying*
Hellenic Police – CyberKid of the Cyber Crime Division: cyberbullying, hate speech online and other forms of crime online
www.cyberkid.gov.gr/en/ and www.cyberkid.gr
11188
Contact us by email
173, Alexandra ave., 11522, Athens
Follow us on Facebook
Follow us on Twitter
Greek Safer Internet Centre: Helpline (offers support via telephone, email and chat to persons effected by harmful content and conduct online)
Greek Safer Internet Centre: hotline (illegal content and conduct on the internet, with a primary concern for the elimination of child sexual abuse material)
www.safeline.gr
Contact us by Email
Follow us on Facebook
Follow us on Twitter
Visit our Youtube channel
Download the procedure and legal grounds to take action in Greece
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Hungary
Reporting Hate Speech*
National Media and Info-communications Authority: service for content that is illegal or harmful for minors through the website
internethotline.hu/
english.nmhh.hu/article/1872 /Internet_Hotline__hotline_to_report_harmful_content
Safer Internet Day / INHOPE network in Hungary: harmful content for minors and cyber bullying
Tett és Védelem Alapítvány: insults or anti-Semitic abuse due to a supposed or real Jewish background
www.tev.hu
00.36 1 51 00 000
Kek Vonal (Blue line): Children help line
Download the procedure and legal grounds to take action in Hungary
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Ireland
Reporting Hate Speech, Hate Crime and Cuberbullying*
i-report - ENAR Ireland: racism online
Immigrant Council of Ireland: provides support, information and appropriate referrals to people who have experienced or witnessed racist incidents in Ireland via the Racism Hotline
www.immigrantcouncil.ie/
00353. (01) 645 8058
Police: racist, religious, xenophobic, sectarian and homophobic hostility in person to a police officer
Download the procedure and legal grounds to take action in Ireland
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Latvia
Reporting Hate Speech and Hate Crime*
State Police: crimes committed against Article 150 Incitement of Social Hatred and Enmity
www.vp.gov.lv/
Contact us by email
00.371 67075212
Security Police: crimes committed against Article 78 of the criminal code: Triggering of National, Ethnic and Racial Hatred
dp.gov.lv
00.371 67208964
Latvian Centre for Human Rights: hate speech and crime on all grounds in Latvia, Russian and English
cilvektiesibas.org.lv/en/database/report-hate-crime/
cilvektiesibas.org.lv/en/database/report-discrimination/
Contact us by email
LGBT union “Mozaika”: hate speech and crime on all grounds, but specially LGBT related
Reporting Cyberbullying*
Net-safe Latvia
Download the procedure and legal grounds to take action in Latvia
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Luxembourg
Reporting Hate Speech and Hate Crime*
Kanner-Jugendtelefon
General website: www.kjt.lu
Website for childrens: www.kjt.lu/fr/enfants
Website for teens: www.kjt.lu/fr/adolescents
Childrens and teens: 00.352 116 111
Website for parents: www.kjt.lu/fr/parents
Parents: 00.352 26 64 05 55
Bee-Secure: reporting of illegal content online, including racism, discrimination done online
stopline.bee-secure.lu
00.352 8002-1234
Reporting Hate Speech and Hate Crime*
Kanner-Jugendtelefon
www.bee-secure.lu/ or www.kjt.lu
00.352 116 111
Download the procedure and legal grounds to take action in Luxembourg
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Montenegro
Reporting Hate Speech, Hate Crime and Cyberbullying*
NGO "Prima"
www.nvoprima.org
Contact us by email
+00.382 69 416 448
AntonaCehova street, No 4, 81000 Podgorica, Montenegro
Follow us on Facebook
Forum MNE: online hate speech, developed for the No Hate Speech Movement campaign in Montenegro
forum-mne.com/nohatespeech/
00.382 20 602 710
Bratstva i jedinstva 4, 81 000 Podgorica, Montenegro
Download the procedure and legal grounds to take action in Montenegro
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Norway
Reporting Hate Speech*
Kripos - National Criminal Investigation Service
ccis.no/partnere/national-criminal-investigation-service/
Contact us by email
00.47 23208000
Brynsalléen 6, 0667 Oslo, Postboks 8163 Dep., 0034 Oslo
FRI – Foreningen for kjønns- og seksualitetsmangfold: the Norwegian Lesbian, Gay, Bisexual and Transgender Organisation
Reporting Hate Crime*
"Report Racism"
www.antirasistisk-senter.no/meld-fra-om-rasisme/
Contact us by email
0047.23 13 90 00
Antirasistisk Senter, Storgata 25, Postboks 244, Sentrum, 0103 Oslo
Download the procedure and legal grounds to take action in Norway
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Portugal
Reporting Hate Speech and Hate Crime*
Safer Internet Centre (CISpt) – Hotline (Linha Internet Segura): illegal (criminal) content in internet, cooperating with cybercrime police
ILGA: helpline for support and information LGBT related to hate speech and crime
ilga-portugal.pt/actividades/laish.php
ilga-portugal.pt/observatorio/
00.351 218 873 922
APAV (Portuguese Victims Support Association)
www.apav.pt/
00.351 116 006
Governmental online mechanism for crimes reports
Reporting Cyberbullying*
Safer Internet Centre (CISpt) - HOTLINE (LINHA INTERNET SEGURA)
www.internetsegura.pt/linha-ajuda
800 21 90 90 (Free!)
APAV (Portuguese Victims Support Association)
www.apav.pt/
00.351 116 006
IAC (Supporting Children Institute)
www.iacrianca.pt/index.php/setores-iac-sos/apresentacao-sos
00.351 116 111
Download the procedure and legal grounds to take action in Portugal
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Slovenia
Reporting Hate Speech and Hate Crime*
Police: public Incitement to Hatred, Violence or Intolerance
Hotline "Spletno oko"
Anti Hate Speech Council
Human Rights Ombudsman (Varuh človekovih pravic RS): hate speech/crime and discrimination conducted by public authorities
Reporting Cyberbullying*
National Awareness Centre Safe.si
National helpline TOM TELEFON
www.e-tom.si/
00.386 116 111
Download the procedure and legal grounds to take action in Slovenia
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Sweden
Reporting Hate Speech and Hate Crime*
Polisen (police)
www.polisen.se
00.46 114 14
Reporting Cyberbullying*
If the cyberbullying is connected to the school one should report to the school management or to the teacher. For other cases one can turn to the police.
Download the procedure and legal grounds to take action in Sweden
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
"the former Yugoslav Republic of Macedonia"
Reporting Hate Speech and Hate Crime*
the Ministry of Interior
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.
Ukraine
Reporting Hate Speech and Cyberbullying*
National police: public expression of hate covered by the criminal code
Center of Social Liberties NGO: on-line and follows up on the report with police officials
Download the procedure and legal grounds to take action in Ukraine
* The above information comes from a mapping study on national reporting mechanisms in the countries involved in the No Hate Speech Movement. For questions or corrections, contact us.