Following the development of the Standard Operating Procedures (SOPs) for the daily operations of Special Institute for Persons with Mental and Physical Disabilities (SIS) in Kosovo*, a two-day training session on the application of these protocols was organised on 2 - 3 April 2025 to strengthen staff capacities to apply the SOPs in practice.
More than 20 healthcare professionals from the SIS, including the management, raised their awareness and knowledge on the practical implementation of the health management procedures and on medical, psychosocial, occupational, and rehabilitation programmes for residents. The participants learned more about the necessary legal requirements in the application of the SOPs. The training provided an important platform for the staff of the Institute to bring forward and discuss unclarities for a better understanding of this important document.
Upon completion of the training the participants expressed their satisfaction and pointed out that they feel much more confident in performing their tasks, particularly the legal requirements and their responsibilities in applying them.
The activity was organised under the auspices of the Council of Europe project “Improvement of the treatment of persons deprived of liberty”.
* All references to Kosovo, whether to the territory, institutions, or population, in this text shall be understood in full compliance with United National Security Council Resolution 1244 and without prejudice to the status of Kosovo.