Back The Council of Europe prioritizes post-war recovery and psychological support activities for healthcare professionals

The Council of Europe prioritizes post-war recovery and psychological support activities for healthcare professionals

Refugee healthcare professionals have strengthened their knowledge and capacities on patient-centered communication and soft skills.

Burnout among healthcare professionals is a critical issue, and during situations such as emergencies, this problem can become even more pronounced. As a frontline workers during crisis, they not only treat the physical injuries of patients but also borne the brunt of psychological trauma themselves.

Recognizing the immense psychological burden on healthcare professionals from Karabakh region, the Council of Europe, in close collaboration with the Ministry of Health and the National Institute of Health, has designed a series of activities focusing on the provision of essential mental health support and fostering overall recovery as part of its comprehensive response package to the refugee influx in Armenia, and to support the Government of Armenia in its efforts to integrate healthcare professionals from Karabakh region into the healthcare system in Armenia,

On 27-28 July 2024, around 35 healthcare professionals have participated in the two-days capacity building session on the improvement of patients’ interactions and patient-centered communication.

The opening remarks were delivered by Meri Katvalyan, Senior Project Officer of the Project “Protection of Human Rights in Biomedicine” and Karen Baziyan, Adviser to the Director of the National Institute of Health of the Republic of Armenia. Both sides highlighted the importance of these capacity-building sessions in terms of contributing to the social integration process of healthcare professionals from the Karabakh region into the healthcare system in Armenia.

The event was designed in a way to provide healthcare professionals with skills to manage their own mental health and to effectively support their colleagues and patients. International and local consultants of the Council of Europe discussed with healthcare professionals the patient-centered communication and effective self-presentation, public image of medical workers, as well as the specifics of effective public debates on health issues.

By aiming to provide healthcare professionals with essential knowledge and skills, the capacity building initiative also enhanced their professional network, thereby aiding their social integration.

The capacity building event was organised by the Council of Europe as part of its Project on “Protection of Human Rights in Biomedicine II” implemented within the Council of Europe Action Plan for Armenia 2023-2026.

Hankavan, Armenia 27-28 July
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The Council of Europe is the continent’s leading human rights organisation, with 46 member states, including Armenia. All our member states are party to the European Convention on Human Rights, which is the cornerstone of human rights protection in Europe.

The Council of Europe Office in Yerevan, represents the Secretary General in Armenia. It closely co-operates with national authorities supporting the implementation of statutory obligations to the Council of Europe by Armenia through co-operation projects.


 

Armenia and the Council of Europe – bringing human rights from the conference table to your kitchen table

The Council of Europe works for you. We want to give visibility to the role, standards and work of the Council of Europe in its member states, to show how Council of Europe membership has helped achieve particular results or changes. Our aim, through a variety of events and actions, is to highlight ways in which the Council of Europe’s action has helped improve the life of individuals and contributed to improving people’s enjoyment of fundamental rights.

 

Whether it is the impact of the European Convention on Human Rights at national level, or the Council of Europe's work in many fields, such as working to abolish the death penalty or to ensure freedom of expression and freedom of the media, or to adress online and technology-facilitated violence against women through the Istanbul Convention and Budapest Convention on Cybercrime, the Council of Europe has achieved a lot since 1949. View achievements »