Intercultural cities: good practice examples
The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.
The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.
This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.
Multilingual initiatives improve the intercultural dialogue and the inclusive integration
Purpose: The purpose of the activity is to foster intercultural dialogue and inclusive integration through multilingual initiatives. The city of Limassol, Cyprus, takes significant steps to...
Boosting the citizens’ social life with art and festivities
The City Council of Limassol promotes access to culture for the whole population with a broad programme of free events and activities. The City Council uses interculturalism as a criterion when...
Bradford for Everyone or how to create a more inclusive city for all
Purpose: To create an inclusive city for all Stimulus/Rationale: Bradford Council is pioneering new ways to end segregation by bringing together people of different ethnic and religious backgrounds...
Diversitours
Purpose: Diversitours is a project to promote intercultural coexistence through urban tours that reflect the positive impact of cultural diversity in cities. Guided walks with an intercultural...
Fostering inclusive recruitment: project report and Guidebook for Employers
Purpose: Through the project “Inclusive Recruitment” the Portuguese municipalities of Amadora, Loures and Oeiras worked on ways and means to encourage Portuguese employers to hire migrants and...
Units for Homeless - an inspiring action from Patras, Greece
Purpose: The purpose of these structures is to provide reception, daily living care, immediate health assistance, and psychosocial support to individuals and families facing homelessness or...
Annual ICC Forums Tradition – Melitopol
Process: Melitopol, as a member city of the Ukrainian ICC network, has managed to establish the useful tradition of hosting annual international Intercultural Forums. Despite the limitations...
EUkrainians’ Favourite Book
Process: In 2021, due to the restrictions imposed by the pandemic, the Ukrainian cities that are member of the ICC programme had to celebrate Europe Day online for the second consecutive year....
The Council of Churches in Lutsk
Purpose: Establishing interfaith dialogue and guaranteeing freedom of thought and religion Stimulus/Rationale: At the initiative of the mayor of the City of Lutsk, Mr. Ihor Polishchuk, the Lutsk...
Culture Camp in Vinnytsia
Impact: A five-day international culture camp was held in Vinnytsia from 27 to 31 July 2021 in the city’s Peoples' Friendship Park. More than a hundred schoolkids, aged 8 to 17, were introduced to...
Empowering Roma Students
Purpose: The purpose of the collaboration between the Social Organisation of the Municipality of Patras and the University of Patras is to address the educational inequality and marginalization...
“The thousand faces of Sherbrooke”: a project to emphasise the plural reality and the diversity of the city
In order to make its plural reality visible, valued and recognised, Sherbrooke collaborated with the Humans of Sherbrooke collective to initiate the inspiring project "The thousand faces of...
Interreligious dialogue in Valladolid
Purpose: Promote attitudes of respect for religious diversity by involving representatives of religious communities in the representatives of religious communities in the shared management of...
Pròxim: Access to the labour market
Purpose: Pròxim Programme is a social and labour insertion programme for people in an irregular administrative situation that could be regularised. The objectives are: To increase the level of...
Roma inclusion policies in Reggio Emilia, Italy
Purpose: The initiative aims to support the inclusion of the Roma community in Reggio Emilia by promoting intercultural interaction. Stimulus/Rationale: The city of Reggio Emilia has approximately...
Fans for diversity: inclusion through a community of football supporters
Purpose: Increasing the diversity and inclusion of all football fans and strengthening ties in the community. Stimulus/Rationale: A Bradford City Football supporters group, the Bangla Bantams, is...
Schools for equality and diversity
Purpose: To promote a quality education system that is inclusive and promotes equal opportunities for all students. More precisely, to build capacity of teachers on the prevention of violence and...
The Iroko 7 Cs in Kirklees – Community focus
Purpose and stimulus/rationale: The Iroko project was developed, over an eight-month period, to respond to a context of: stark inequalities for Black and African Caribbean Communities revealed by...
Multilingual health information
Purpose: The INFORMA em AÇÃO project aims to promote access to the SNS - National Health Service - by migrant communities and the improvement of the conditions in which it takes place, by...
New generations on the wave
Purpose: This project aimed at giving the opportunity to local administrations and local communities to work together to develop strategies for the promotion of civic and intercultural active...
SCOUT: aSsessing Competences fOr fUTure
Purpose: The integration into the labor market is an essential prerequisite for migrants and refugees so that to be capable of building up a new life in their host countries. Within this process,...
The Open Mosque Project – Increasing contact in the neighbourhood
Purpose: The event “Open Mosques” allows people to meet and to get to know each other. The project’s primary objective is to open up the unknown – the space of the mosque – and thereby reduce...
Diversity policy in Geneva - New roadmap for the 2020-2025 legislature
Purpose: Since 2014, the City of Geneva has been developing a public policy on cultural diversity and fight against racism. Placed among its priorities by the Administrative Council (executive of...
Refugee reception and integration policies- pilot project
Purpose: The purpose of the pilot project for Refugee reception was to offer answers to questions about how intercultural integration and reception should be handled in the city in order to promote...
OBITen - The Immigration Observatory of Tenerife
Purpose: The OBITen promoting scientific research into migratory movements on the island of Tenerife. It prioritises the need to apply theoretical knowledge to the planning and management of...
Together in the same direction (Juntas en la misma dirección)
Purpose: ‘Together in the same direction’ is a strategy for managing diversity that brings rigour and clarity to the actions to be implemented. This Strategic Plan also defines three main lines of...
Diverse Tenerife – Intercultural Strategy
Purpose: ‘Tenerife Lives Diversity’ is a strategic framework aimed at serving as a reference point for public administrations, associations and the citizens of the island of Tenerife, assisting...
Grupo de Diálogo Interreligioso (Group of Interfaith dialogue)
Purpose: The group of interfaith dialogue promotes spirituality through knowledge and understanding of different beliefs and religious or spiritual developments with a learning attitude. The...
The Diversity Lab
Purpose: The municipality launched the Diversity Lab programme to explore the advantages of cultural diversity, with reference to new plural economies and open innovation processes. An...
Maribyrnong - Regeneration with a Focus on the Holistic Community
Stimulus/Rationale: The City of Maribyrnong is within the municipality of Melbourne, Australia, and is one of the most multicultural municipalities in Victoria. It aims to be an ‘Intercultural...
Intercultural Interaction: collective healing and memory of this time
Purpose: Using storytelling to build connections, address fears and ease anxiety. Stimulus/Rationale: In 2020 the Cities of Ballarat, Melton and Maribyrnong launched a Storytelling project...
Statistics in help of city’s policy formulation
Purpose: The City of Salisbury’s Council policy formulation is heavily informed by demographic statistics from the Australian Bureau of Statistics. Stimulus/Rationale: Quantitative and qualitative...
Community Grants
Purpose: Encourage citizens’ participation and involvement in the city through access to public grants for community projects Process: Community Development is a process where community members...
Salisbury develops inclusive welcoming and participation actions
Purpose: The “Welcome to Salisbury Information Booklet” and the “Community Engagement Framework” improves the intercultural profile of the Australian city. Process: The comprehensive city-specific...
Sister and Friendship City Policy
Purpose: The Australian City of Salisbury has an explicit policy to encourage international cooperation in the economic, scientific, cultural and other areas. Process: The “Sister City and...
Residents’ participation shows meaningful community engagement
Purpose: Salisbury seeks the participation of all residents through community workshops and surveys Process: The adoption of the Intercultural Strategic Plan 2017-2027 of the City of Salisbury was...
Public Participation Networks (PPN)
Purpose: A Network to enhance community participation in local government - Promotes social inclusion - Links citizens with local authorities Stimulus/Rationale: Public Participation Networks (PPN)...
Erlangen-Nürnberg: University enables access to education for refugees
Purpose: A database to protect private data and speed up the stream of information between different departments. Stimulus/Rationale: In 2015, four times as many people fled to Europe from their...
Human Libraries
Purpose: Within the project "Braga: an Intercultural Journey", Human Library sessions are promoted in the schools of the municipality, until December 2021. The Human Library is a strategy of social...
Community action plan — community development (CAP-CD 2022-2023) of the city of Sherbrooke
In the interest of the residents’ quality of life, Sherbrooke wants to support community organisations in delivering projects related to the fields of activity identified in the Community and...
III Bilbao Intercultural City Plan
Purpose: The III Bilbao Intercultural City Plan aims to guide public policies, from an intercultural perspective, in order to strengthen social cohesion and urban development in the city. To this...
School Participatory Budgeting - Vinnytsia
Purpose: School participatory budgeting for community participation Stimulus/Rationale: Citizen participation in government decision-making is one of the common democratic principles of the Council...
Employment opportunities as a factor of cohesion
Purpose: Employment supporting cohesion Stimulus/Rationale: Process: In Manchester (United Kingdom), the Manchester International Festival’s Factory Academy partnered with the construction firm...
The Inclusive Anchors Network
In Leeds (United Kingdom), a group of the thirteen largest (primarily) public sector employers, including the city council, local universities and Yorkshire Water, have formed the Inclusive Anchors...
Cultural projects reflecting and promoting the diversity of Camden’s communities
Culture is at the centre of Camden Council’s work. It aims to deliver inspiring arts projects on Camden’s estates and neighbourhoods that are co-created, engage with the most disadvantaged...
Involvement of Camden’s communities in its urban planning
Camden always takes into account the diversity of the population in the design, renovation and management of new public buildings or spaces. The Camden Local Plan (2017) is the key strategic...
Information sharing with civil society and grassroots organisations on intercultural inclusion goals
Camden collaborates with civil society and grassroots organisations that are active in the various fields concerned by intercultural inclusion, through regular meetings but also information sharing...
Initiatives of hospitality in Camden
Camden is currently welcoming a number of Afghan evacuees for support from the Council, such as housing, health care, food and education (see Asylum Seekers and Refugees - Camden Council). The...
The inclusive employers toolkit
Purpose: Bradford Council champions inclusive business practices Stimulus/Rationale: Process: In Bradford (United Kingdom), the accountancy and consulting firm Grant Thornton have developed an...
Everyone different, Everyone matters
In Calderdale (United Kingdom), the local authority has led the development of a social cohesion strategy, produced in consultation with the local public, under the banner of ‘everyone different,...
Integrating and supporting the ethnic minorities in Camden’s businesses
Camden takes action to encourage businesses from ethnic minorities to move beyond the ethnic economy and enter the mainstream economy and higher value-added sectors. Good Work Camden has partnered...
Collaborating to change local food systems
Purpose: Milan is combating food waste by making the most of its food resources while supporting the regeneration of natural systems and the inclusion of migrants. The city has developed circular...
Integration project for newly arrived refugees with urban farming
Purpose: The project aims to create sustainability through urban farming and distributing the harvest of urban farming to restaurants, and to integrate newly arrived refugees by involving them in...
Erlangen: Digital inclusion in the time of crisis, while extending life of IT products
Purpose: With the Covid-19 pandemic, the topic of digitisation has become even more important. At times, participation was only possible digitally. However, the need for digital equipment is not...
Utilising waste land to build community, local resilience, and employment
The largest employer in one of the most deprived areas of Calderdale, United Kingdom, is a voluntary organisation that has created a green kitchen building in a community garden on a piece of...
“Lublin for All” Project for strengthening intercultural approaches in collaboration with Canton of Neuchâtel
Purpose: The purpose of this project was to design and test a participatory system of diversity management in the city of Lublin and to learn from the experience of the Swiss canton ofNeuchâtel in...
Barcelona Municipal Immigration and Refuge Council
Purpose: The Barcelona Municipal Immigration Council (Consell Municipal d'Immigració de Barcelona, CMIB) is an advisory and participatory body of the Barcelona City Council and was established in...
Lublin’s Civic Dialogue Committee
Purpose: Lublin’s Civic Dialogue Commission for the City Support System for the Integration of Migrants constitutes a key element of Lublin's participatory system for managing cultural diversity....
“Faces of Lublin” awareness raising campaign
Purpose: This public awareness campaign was undertaken by the City of Lublin to strengthen the image of Lublin as an intercultural city by promoting the diversity of its residents through an...
"Citizen Coin Bradford"
Purpose: The city of Bradford (United Kingdom) has developed a project called “Citizen Coin Bradford” as part of the “Stronger Communities Partnership’s Strategy and Delivery plan” as one of its...
Akadimia - an Intercultural Centre for Social Integration
Purpose: The purpose of the Intercultural Centre for Social Integration in Ioannina is to provide support and assistance primarily to refugees and migrants residing in the area. It aims to improve...
Generational Dialog
Purpose: The project aims to create a better basis for communication between generations (i.e., between “second-generation” children born and living in a foreign country and parents that migrated...
Gender-responsive budgeting to improve the impact of public policies on gender equality
Purpose: Gender-responsive budgeting allows for better consideration of the impact of public policies on gender equality. In the long run, it will allow for a sustainable and transversal...
A Strategic, Coordinated and Inclusive Approach to Migration
The development of the city’s Strategic, Coordinated and Inclusive Approach to Migration was the result of a year’s consultation and research over 2016 - 2017. The process included focus groups...
The Leeds Citizens Panel
Leeds has implemented the Leeds Citizens Panel[1], to ensure broad consultation and engagement in co-design involving people with diverse backgrounds in policy formulation. The panel enables the...
Ciga Giro Project
The Ciga Giro Project – People and Identities, Answers and Options is a social intervention, in the municipality of Vila Verde, focusing on the fight against the social segregation of the Roma...
Welcoming guides
Purpose: This activity had the purpose of improving the welcoming of people with an international protection status coming from Ukraine. The city wanted to ensure access to information for everyone...
Capacity building on diversity: City staff and Police
Purpose: The training of the staff of this City Council is seen as a tool for raising awareness, as it contributes to broadening knowledge, tools and resources aimed at effectively managing...
Welcoming and social inclusion of newcomers in the city
Purpose: Valladolid promotes social inclusion and respect of the human rights of asylum-seekers and migrant people living in the city. Besides guaranteeing the reception of newcomers, the Council...
Creating the conditions for an equality data strategy in Ireland
Equality data is of critical importance and significant interest to all those involved in this initiative. It is required to feed into the policy cycle to enhance evidence-based policy making in...
Reaching a point from which to take action in Oslo
Purpose: Oslo Municipality undertook a research initiative to gather data on experiences of discrimination, alongside an initiative to develop indicators to measure progress made in response to the...
Territorial and cultural equity in Montréal – Population focus
Targeted Equality Data Initiatives Purpose: Population data is gathered and analysed to inform and guide the design and implementation of city interventions, ensuring they are as just and...
Art-therapy in Lutsk
Purpose: Providing psychological relief to internally displaced children and helping them coping with the stress and challenges derived from Russia’s military aggression against Ukraine....
The Leeds City Region Diversity Dashboard
The Leeds City Region Diversity Dashboard is a project by the Leeds Inclusive Anchors Network. Leeds Inclusive Anchors Network is a group of the city’s largest (mainly) public sector employers....
Limassol’s Intercultural Council helps the city to handle challenges with an Intercultural Strategy
Purpose: The purpose of the intercultural integration strategy in Limassol is to foster diversity as a source of strength and prosperity by promoting inclusive interactions, empowering all...
The Office for Religious Affairs: a comprehensive approach
Purpose: The Office of Religious Affairs (OAR) of the Barcelona City Council is a municipal service whose main objective is to serve as a reference point for religious and spiritual matters, as...
Barcelona Intercultural Plans
Purpose: The Barcelona Intercultural Plan (2010) was a mandate of the City Council’s Immigration Working Plan 2008 and its main goal was to define a clear intercultural policy strategy about how...
Intercultural mediation to promote living together
Purpose: The overall objective is the promotion of mediation as a mechanism of alternative conflict resolution that will help to foster peaceful and inclusive cohabitation in the municipality of...
Salisbury’s strong effort in the educational sphere
Purpose: The regular intercultural projects carried out by Salisbury’s schools highlight the intercultural nature of the City. Process: Great examples of this effort are the programmes “Community...
Salisbury shows its intercultural commitment with a public declaration and a Strategic Plan
Purpose: The Australian City of Salisbury has shown its intercultural commitment through a public declaration and the adoption of an Intercultural Strategic Plan for the period 2017 -2027. Process:...
Salisbury’s Intercultural Strategic Plan 2017-2027 encourages the intercultural exchanges
Purpose: The Intercultural Strategic Plan includes the idea to: “encourage intercultural exchanges”. This idea is supported via actions in the Implementation Plan and is manifested through the...
Botkyrka: Anti-Rumour Cafés – Stop the Rumour
Purpose: The Anti-Rumours Cafés, now called Stop The Rumour (Stop Ryktet) and are carried out for the municipality of Botkyrka by the environmental and social impact agency The Good Tribe that set...
Career counselling for SPRAR beneficiaries
Purpose: The action aims to analyse the working background of refugees and asylum seekers taken in charge by the SPRAR programme and to give them useful information and advice for the job search....
Intercultural Education as a part of a School Curriculum
Purpose: To teach school kids values of tolerance, respect to different cultures, and ethnic conflicts prevention Process: In 2017, Sumy school #18 officially established intercultural education as...
Participation Scheme
Purpose: Working in partnership and residents’ consultations are at the core of Swansea’s way of planning and evaluating policies. Process: In Swansea priorities, plans, budget, social services,...
Supporting Culturally Diverse NGOs
Purpose: Support culturally diverse NGO to enhance participation of migrants, ethnic minorities and local citizens in the life of the city and to mainstream the intercultural approach. Process: The...
The Successful Roma of Pavlohrad
Purpose: Integration of Roma population into the city's social life; encouraging Roma community, fighting negative stereotypes. Stimulus/Rationale: Pavlohrad has a large community of Roma people,...
The Montreal Intercultural Council
The Montreal Intercultural Council (CiM) advises, and issues opinions to, the City Council and the executive committee on all issues of interest to the cultural communities and on any another...
Urban Working Group (UWG) of Epirus
Purpose: The purpose of the Urban Working Group (UWG) is to facilitate effective coordination and collaboration among various stakeholders involved in refugee management in the Epirus region of...
Interkulcultural Mediation at the Rixdorfer Primary School
Purpose: Mediating between cultures and languages to promote intercultural integration at schools Stimulus/Rationale: Process: Berlin-Neukölln supports the organisation “LebensWelt” (“Living...
The Intercultural Calendar
Purpose: A calendar for different religious, cultural and international celebrations Stimulus/Rationale: Process: Together with the integration representatives of each Berlin district, Neukölln...
Women in intercultural dialogue
Purpose: A space for mothers from different background to share, learn and to pass onto their children. Stimulus/Rationale: Process: Berlin-Neukölln supports the organisation “LebensWelt” (“Living...
Auckland’s support for its diverse entrepreneurs
Purpose: Programmes, competitions and spaces that encourage innovation and collaboration amongst Aucklanders from all kinds of backgrounds. Stimulus/Rationale: Tātaki Auckland Unlimited 's diverse...
#iorispetto: active citizenship against discrimination
Purpose: #IORISPETTO promoted society, young people and students’ awareness of a culture of human rights and the principles of fairness and justice, together with an understanding of the mechanisms...
An ‘Integrated Area Plan’
Purpose: Auckland Council engages with South Auckland’s communities to prepare for future developments in their area. Stimulus/Rationale: When proposing a change, Auckland Council partners with...
The Champions for Change Network
A network of committed senior leaders across New Zealand, advocating and promoting the diversity advantage in the wider business community. Many of Auckland’s senior leaders are part of the...
Increasing awareness about Islam and reducing anti-Muslim stereotypes
Purpose: “Interpretation of Surahs of the Quran” is an initiative aimed to dismantle stereotypes about Islam and the Muslim world in general, to build a peaceful intercultural society in Ukrainian...
A road map to promote egalitarian government open to diversity
This roadmap is an unprecedented step in Switzerland and is designed not only to combat discrimination but to capitalise on diversity proactively so as to create a climate fostering creativity and...
The Human Rights Film Festival
Purpose: The Human Rights Film Festival is an initiative that uses the power of the cinema to promote a culture of peace and respect for human rights, becoming a great agent of social change. The...
OXLO Business Charter - making migrants visible as a resource for business and economic growth
Purpose: Launched in 2013 at the Oslo Global Mobility Forum, the OXLO Business Charter is a forum and a network for the collaboration between the city and the business community, making migrants...