Intercultural cities: good practice examples - Intercultural cities programme

Having Faith in Lewisham

United Kingdom London-Lewisham 2016 onwards

Purpose: Putting faith groups at the heart of community building Stimulus/Rationale: A large number of residents subscribe to a religion and of the rapidly growing number of faith groups (over...

Centre for Conflict Mediation

Italy Reggio Emilia 2016

Purpose: The intervention is aimed at managing conflicts arising from neighbourly relations and proximity between people and is intended to improve social relationships so there is an alternative...

Intercultural Integration Plan 2015-2020

Ukraine Melitopol 2015-2020

Purpose: Despite inter-ethnic strife in Ukraine one city offers leadership in pursuit of an alternative way Process: Whilst war and interethnic conflict has raged to the east (Donbass) and south...

Salut l'étranger-ère!

Switzerland Neuchâtel 2016

Acknowledging and rewarding the intercultural heroes of Neuchatel Since 1995 Neuchâtel State Council has been making an annual award of 7,000 CHF to a group or an individual who, through a work, a...

Tachles: Arab-Jewish Youth Club

Israel Haifa Ongoing activities (Since 2012)

Create a shared civic leadership while also bringing together diverse cultures. Tachles is a unique group in Haifa that brings together 150 Arab and Jewish teenagers, incorporating various groups...

Haifa Center for Dialogue and Conflict Management

Israel Haifa Ongoing activities

Mediation and conflict resolution, capacity-building The Haifa Centre for Dialogue and Conflict Management works to strengthen communities and improve the quality of life for all of Haifa’s...

A path to build a United and Inclusive Society: The city of Turin adopts its "Guidelines for Interculture and participation"

Italy Turin 2018

Purpose: Inclusion of citizens in the political processes is not a challenge – it is the challenge the City of Turin has decided to face. In a time when social inequalities grow, the fear for “the...

Italian Language courses for migrant women

Italy Novellara October 2017-January 2018

Purpose: The goal of this project is to promote the participation of migrant women into the Italian Language courses organized in the city of Novellara. Stimulus/Rationale: The local administration...

“ARRIVAL CITIES”

Greece Patras Start: 1.9.2015 / End: 1.6.2018

Purpose: Women are the primary victims of the intertwined causes of conflicts, underdevelopment and migration. To address these issues, in a sustainable and humanitarian way, migrants should be...

Anti-rumour toolkit for young people

Spain Bilbao Since 2017

Purpose: This manual aims to provide a specific response to professional teams (educators, teachers, tutors, etc.) who work with young people in order to be able to develop anti-Rumour actions and...

Diversity-Day

Germany Erlangen 2013 onwards

Purpose: Promote diversity within organisations and societies Process: At the initiative of the Diversity Charter, “Diversity Day” was launched in 2013 and since then has taken place annually in...

Community – Police relationship

Israel Haifa Four months from March to June 2017 (pilot in one neighbourhood)

Mediation and conflict Resolution The goal of the programme is to increase the feeling of security among Haifa’s more vulnerable residents and neighbourhoods and to improve the police force’s...

Urban Parks

Ukraine Odessa 2015 onwards

Purpose: Urban space creation for intercultural mixing (as a result of international cooperation) Stimulus/Rationale: Odesa joined the ICC-Ukraine network in 2017 but its policies have been always...

Participatory Budget

France Paris On-going since 2014

Enhancing the participation of citizens in the decision-making process. Launched in 2014 to implement actions of participatory democracy in Paris, the Participatory Budget aims at mobilising all...

Mescla’t

Spain Sabadell ongoing

Purpose: Mescla’t is a festive day that brings together the organisations that work in Sabadell for the culture of solidarity, active participation, and the promotion of living together. The...

CLAIM – Migrant Integration Local Support Centre

Portugal Portimão ongoing

Purpose: Foster the intercultural integration of migrants through the provision of support and information on several areas. The Local Centre for Migrant Integration (CLAIM) mission intends to go...

The Intercultural Week of Portimão

Portugal Portimão Ongoing- once per year

Purpose: The Intercultural week was envisioned to promote the sharing of experiences and the relationships between diverse citizens of Portimão, thus stimulating intercultural dialogue and raising...

Centre of language and literacy

Iceland Reykjavik From September 2017 onwards

Purpose: Centre of language and literacy is run by the Department of Education and Youth of the City of Reykjavik and implemented in co-operation with the Mother Tongue association. The main...

Extraordinary Reception Centres

Italy Ravenna 2017-2018

Purpose: The municipality’s management of the CAS aims at improving the quality level of the reception of asylum seekers. Stimulus/Rationale: The municipality’s management of the CAS aims at...

Narrative for the inteculturality (Actions for the coexistence)

Spain Santa Coloma de Gramenet 2018 - ongoing

Purpose: INTERCULTURAL NARRATIVES, Lines of Action for Coexistence is a new commitment to consolidate the transversality of the intercultural approach with the commitment of the municipal services...

Guided tours of the Greatest Hits exhibition by members of Erlangen Refugee Forum : The best of the 60s, 70s, 80s, and today - from the Municipal Collection of Erlangen

Germany Erlangen 2016 onwards

Purpose: To ensure digital inclusion Process: For the duration of the exhibition Greatest Hits (December 2017 to February 2018) the Kunstpalais offered guided tours in Arabic, Armenian, Persian,...

Committee for Diversity and Inclusion

Norway Stavanger 2023-

Purpose: In December 2023 the city council of Stavanger decided to establish a Committee for Diversity and Inclusion (Norwegian: Utvalg for Mangfold og Inkludering) consisting of nine members (five...

Diversity in the workforce

Norway 2013-

Purpose: To ensure and encourage diversity in the workforce in Bergen municipality, by supporting and facilitating career development for people with a minority background. Stimulus/Rationale: The...

Safer Alta de Lisboa

Portugal Lisbon 2009 - ongoing

A community-policing service based on intercultural principles Purpose: Since 2007, the Lisbon Municipal Police (LMP) has been developing a community policing strategy, seeking the maintenance of...

Siemens’ program for integrating refugees

Germany Erlangen ongoing

Purpose: Erlangen shows that labour markets can open up to refugees under favourable circumstances Process: With a population of 100 000, the City of Erlangen is home to the University of...

House of Peace and Human Rights

Spain Donostia-San Sebastian Since 2010

Purpose: The House of Peace and Human Rights aims at disseminating the culture of peace, the promotion of human rights, peace processes and the recovery of historical memory. It does so in...

Intercultural Museum

Norway Oslo 2016

Purpose: The aim of the museum is to exhibit and tell the history of diversity in Norway, conceptualizing the museum as a space of dialogue that involves as wide and diverse a range of people as...

Maio - Diálogo Intercultura / May Intercultural Dialogue

Portugal Setúbal 2008 - ongoing

Purpose: May – Intercultural Dialogue is affirmed in Setúbal as a moment of sharing and joint work, with the aim of promoting intercultural dialogue and coexistence, through the promotion of...

Give Something Back to Berlin

Germany Berlin 2012 onwards

Purpose: A social enterprise that treats refugees not as victims but bringers of diversity advantage Process: The “Give Something Back to Berlin” (GSBTB) foundation is a fine example of a civil...

Surf.Art

Portugal Cascais Since 2017 - Ongoing

Purpose: Cascais regularly organises intercultural activities not only to encourage social cohesion but also to help young people to improve their self-appreciation and self-esteem....

The Welcome App

Germany Erlangen 2016 onwards

Purpose: An App to help refugees organising their everyday lives in Germany - Helps overcoming the language barrier - Provides information regarding asylum law Stimulus/Rationale: A considerable...

The Sherbrooke Intercultural Encounters Week (SSRI), an annual event for intercultural dialogue and understanding

Canada Sherbrooke Since 2014

This week is a great opportunity to encourage intercultural dialogue and understanding between Sherbrooke residents of all backgrounds and origins. Each year, a wide range of free activities are...

“The thousand faces of Sherbrooke”: a project to emphasise the plural reality and the diversity of the city

Canada Sherbrooke Since 2021

In order to make its plural reality visible, valued and recognised, Sherbrooke collaborated with the Humans of Sherbrooke collective to initiate the inspiring project "The thousand faces of...

Units for Homeless - an inspiring action from Patras, Greece

Greece Patras ongoing

Purpose: The purpose of these structures is to provide reception, daily living care, immediate health assistance, and psychosocial support to individuals and families facing homelessness or...

Annual ICC Forums Tradition – Melitopol

Ukraine Melitopol 2021

Process: Melitopol, as a member city of the Ukrainian ICC network, has managed to establish the useful tradition of hosting annual international Intercultural Forums. Despite the limitations...

EUkrainians’ Favourite Book

Ukraine Odessa 2021

Process: In 2021, due to the restrictions imposed by the pandemic, the Ukrainian cities that are member of the ICC programme had to celebrate Europe Day online for the second consecutive year....

The Council of Churches in Lutsk

Ukraine Lutsk 2021

Purpose: Establishing interfaith dialogue and guaranteeing freedom of thought and religion Stimulus/Rationale: At the initiative of the mayor of the City of Lutsk, Mr. Ihor Polishchuk, the Lutsk...

Culture Camp in Vinnytsia

Ukraine Vinnitsya 2021

Impact: A five-day international culture camp was held in Vinnytsia from 27 to 31 July 2021 in the city’s Peoples' Friendship Park. More than a hundred schoolkids, aged 8 to 17, were introduced to...

Diversitours

Spain Bilbao Valencia 2017 - ongoing

Purpose: Diversitours is a project to promote intercultural coexistence through urban tours that reflect the positive impact of cultural diversity in cities. Guided walks with an intercultural...

Fostering inclusive recruitment: project report and Guidebook for Employers

Portugal Amadora Loures Oeiras April to November 2021

Purpose: Through the project “Inclusive Recruitment” the Portuguese municipalities of Amadora, Loures and Oeiras worked on ways and means to encourage Portuguese employers to hire migrants and...

Empowering Roma Students

Greece Patras 23/02/2022 – 23/02/2025

Purpose: The purpose of the collaboration between the Social Organisation of the Municipality of Patras and the University of Patras is to address the educational inequality and marginalization...

Fans for diversity: inclusion through a community of football supporters

United Kingdom Bradford 2020

Purpose: Increasing the diversity and inclusion of all football fans and strengthening ties in the community. Stimulus/Rationale: A Bradford City Football supporters group, the Bangla Bantams, is...

Pròxim: Access to the labour market

Spain Barcelona

Purpose: Pròxim Programme is a social and labour insertion programme for people in an irregular administrative situation that could be regularised. The objectives are: To increase the level of...

The Iroko 7 Cs in Kirklees – Community focus

United Kingdom Kirklees 2021

Purpose and stimulus/rationale: The Iroko project was developed, over an eight-month period, to respond to a context of: stark inequalities for Black and African Caribbean Communities revealed by...

Interreligious dialogue in Valladolid

Spain Valladolid 2019 - ongoing

Purpose: Promote attitudes of respect for religious diversity by involving representatives of religious communities in the representatives of religious communities in the shared management of...

Schools for equality and diversity

Spain Barcelona Since 2014

Purpose: To promote a quality education system that is inclusive and promotes equal opportunities for all students. More precisely, to build capacity of teachers on the prevention of violence and...

Roma inclusion policies in Reggio Emilia, Italy

Italy Reggio Emilia 2022

Purpose: The initiative aims to support the inclusion of the Roma community in Reggio Emilia by promoting intercultural interaction. Stimulus/Rationale: The city of Reggio Emilia has approximately...

The Open Mosque Project – Increasing contact in the neighbourhood

Italy Turin 2018-ongoing

Purpose: The event “Open Mosques” allows people to meet and to get to know each other. The project’s primary objective is to open up the unknown – the space of the mosque – and thereby reduce...

Multilingual health information

Portugal Lisbon 2018-2021

Purpose: The INFORMA em AÇÃO project aims to promote access to the SNS - National Health Service - by migrant communities and the improvement of the conditions in which it takes place, by...

Diversity policy in Geneva - New roadmap for the 2020-2025 legislature

Switzerland Geneva 2020-2025

Purpose: Since 2014, the City of Geneva has been developing a public policy on cultural diversity and fight against racism. Placed among its priorities by the Administrative Council (executive of...

New generations on the wave

Italy Pontedera Olbia April - November 2022

Purpose: This project aimed at giving the opportunity to local administrations and local communities to work together to develop strategies for the promotion of civic and intercultural active...

Place based cultural development within Kirklees – focus on textiles and music

United Kingdom Kirklees 2018-2023

Purpose: The City of Kirklees launched place based cultural development running from 2018 until 2023, dealing with public spaces and community engagement through arts and culture. It aims to...

Intercultural Council of Limassol

Cyprus Limassol 2017 - ongoing

Purpose: The purpose of the Limassol Intercultural Council is to foster inclusive integration and promote intercultural understanding within the city of Limassol. By bringing together...

Equal provision of support services to ALL vulnerable groups

Greece Patras Ongoing

Purpose: The purpose is to provide support services to all vulnerable groups within Patras' population, promoting equality and respect for human rights and needs. The focus is on covering basic...

An Anti-Racism Cockpit

Italy Turin 2019

Purpose: Internally focused activity is key to addressing systemic discrimination. It enables a focus on the priorities, processes and practices of an organisation. It can be difficult to secure a...

Covid-19 Working Group

United Kingdom Camden 2020

Concept Camden Council has a track record in seeking to address systemic discrimination and structural inequalities. This is not a new issue for the Council, but Covid-19 has both highlighted and...

The Inclusive Employer

United Kingdom Bradford 2022

Purpose: Bradford Council seeks to be an inclusive employer Stimulus/Rationale: This initiative is rooted in Bradford Council’s Equality Objectives 2016-2020. One objective is that the Council is...

The Auckland Plan 2050

New Zealand Auckland 2019-2050

Purpose: ‘Fostering an inclusive Auckland where everyone belongs’ Stimulus/Rationale: The Auckland Plan 2050 outlines a 30-year strategy for Auckland to tackle three key challenges: Population...

Welcoming guide - communication

Portugal Amadora ongoing

Purpose: In order to further enhance the work on Welcoming, and to encourage a positive perception of diversity and a participatory approach to citizenship, the municipality of Amadora has prepared...

Evaluation of the City of Geneva's diversity policy for the period 2016-2020

Switzerland Geneva

The City of Geneva publishes the results of the evaluation of its diversity policy for the period 2016-2020. Geneva is unlike any other of the cities which are member of the Intercultural Cities...

Valuing multilingualism

Spain Sabadell Since 2016

Purpose: The city of Sabadell provides a variety of services in the field of language competences. First, there are programmes targeting women and youngsters to improve language skills. In...

Nga Kete Akoranga (NKA)

New Zealand Auckland 2018 onwards

Purpose: Promoting cultural competence amongst Auckland’s staff: A training programme for staff to respond effectively to Māori people. Stimulus/Rationale: The implementation of a refreshed Ngā...

Montreal launches a policy of non-discriminatory access to all municipal services

Canada Montreal

On June 5, Rosannie Filato, head of public security on the Executive Committee, and Magda Popeanu, vice-president of the Executive Committee and head of culture and diversity in Montreal, unveiled...

Ongi Etorri Eskolara!

Spain Donostia-San Sebastian Since 2014

Purpose: The programme aims at: Mainstreaming an intercultural approach in schools, by valuing the different cultures present at the school and by working with all the school actors, from directors...

Il Centro per i giovani – an intercultural, educational project

Italy Turin 2009-ongoing

Purpose: Working with and for new generations is a priority for the Intercultural Centre of the City of Turin. That is why – back in 2009 - the city has launched “Il centro per i giovani” (the...

The public library: a place for social dialogue

Norway Bergen Ongoing

Purpose: The Public Library of Bergen aims to facilitate a learning hub centred around language and intercultural meetings between Norwegian residents and new-comers. Stimulus/Rationale: The...

Political Literacy Sessions

Australia Maribyrnong 2020

The City of Maribyrnong hosted sessions by the Victorian Electoral Commission about the three levels that of government in Australia and addressed: keywords and concepts associated with the...

Employment and skills - Adult Learning Programme, BUILD programme, Leeds Anchors Network

United Kingdom Leeds 2020

In Leeds 24% of the working age population do not have a Level 2 Qualification. The city therefore runs an Adult Learning Programme which is targeted at residents with low-level skills and...

Community Connector Project

United Kingdom Leeds 2020

In July 2019, Leeds started the 15-month Community Connector project[1] which aims to support new migrants to connect with local services and existing community networks through building bridges...

Fresh start – Learning English

United Kingdom Leeds 2020

As part of ‘Child Friendly Leeds’[1], the city recognises that starting school in a new location is daunting. The city has therefore established a weekly session for children aged 9-16 called...

The Leeds Migration Map

United Kingdom Leeds 2020

Leeds has mainstreamed statistical and qualitative information about diversity and intercultural relations to inform the local/municipal council’s process of policy formulation. This is done...

Migrant Community Networkers – Creating links in the neighbourhood

United Kingdom Leeds 2020

Leeds has a Migrant Access Programme (MAP) which aims to promote community cohesion and enhance resilience and sustainability of local communities in Leeds. The Programme uses asset-based...

The Language Hub Programme

United Kingdom Leeds 2020

Based on the Culture Strategy 2017-2030[1] the city aims to change perceptions and attitudes towards culture and the arts, moving the focus from what they cost to what they create. All...

Bradford for Everyone or how to create a more inclusive city for all

United Kingdom Bradford 2020

Purpose: To create an inclusive city for all Stimulus/Rationale: Bradford Council is pioneering new ways to end segregation by bringing together people of different ethnic and religious backgrounds...

Mainstreaming the intercultural perspective in Barcelona districts

Spain Barcelona Since 2018

Purpose: Mainstreaming the intercultural perspective into the work of all the districts. Stimulus/Rationale: The Barcelona Interculturality Plan (2021-2030) states that Barcelona can only progress...