Intercultural cities: good practice examples
The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.
The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.
This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.
Multilingual initiatives improve the intercultural dialogue and the inclusive integration
Purpose: The purpose of the activity is to foster intercultural dialogue and inclusive integration through multilingual initiatives. The city of Limassol, Cyprus, takes significant steps to...
Boosting the citizens’ social life with art and festivities
The City Council of Limassol promotes access to culture for the whole population with a broad programme of free events and activities. The City Council uses interculturalism as a criterion when...
Bradford for Everyone or how to create a more inclusive city for all
Purpose: To create an inclusive city for all Stimulus/Rationale: Bradford Council is pioneering new ways to end segregation by bringing together people of different ethnic and religious backgrounds...
Diversitours
Purpose: Diversitours is a project to promote intercultural coexistence through urban tours that reflect the positive impact of cultural diversity in cities. Guided walks with an intercultural...
Fostering inclusive recruitment: project report and Guidebook for Employers
Purpose: Through the project “Inclusive Recruitment” the Portuguese municipalities of Amadora, Loures and Oeiras worked on ways and means to encourage Portuguese employers to hire migrants and...
Units for Homeless - an inspiring action from Patras, Greece
Purpose: The purpose of these structures is to provide reception, daily living care, immediate health assistance, and psychosocial support to individuals and families facing homelessness or...
Annual ICC Forums Tradition – Melitopol
Process: Melitopol, as a member city of the Ukrainian ICC network, has managed to establish the useful tradition of hosting annual international Intercultural Forums. Despite the limitations...
EUkrainians’ Favourite Book
Process: In 2021, due to the restrictions imposed by the pandemic, the Ukrainian cities that are member of the ICC programme had to celebrate Europe Day online for the second consecutive year....
The Council of Churches in Lutsk
Purpose: Establishing interfaith dialogue and guaranteeing freedom of thought and religion Stimulus/Rationale: At the initiative of the mayor of the City of Lutsk, Mr. Ihor Polishchuk, the Lutsk...
Culture Camp in Vinnytsia
Impact: A five-day international culture camp was held in Vinnytsia from 27 to 31 July 2021 in the city’s Peoples' Friendship Park. More than a hundred schoolkids, aged 8 to 17, were introduced to...
Empowering Roma Students
Purpose: The purpose of the collaboration between the Social Organisation of the Municipality of Patras and the University of Patras is to address the educational inequality and marginalization...
“The thousand faces of Sherbrooke”: a project to emphasise the plural reality and the diversity of the city
In order to make its plural reality visible, valued and recognised, Sherbrooke collaborated with the Humans of Sherbrooke collective to initiate the inspiring project "The thousand faces of...
Interreligious dialogue in Valladolid
Purpose: Promote attitudes of respect for religious diversity by involving representatives of religious communities in the representatives of religious communities in the shared management of...
Pròxim: Access to the labour market
Purpose: Pròxim Programme is a social and labour insertion programme for people in an irregular administrative situation that could be regularised. The objectives are: To increase the level of...
Roma inclusion policies in Reggio Emilia, Italy
Purpose: The initiative aims to support the inclusion of the Roma community in Reggio Emilia by promoting intercultural interaction. Stimulus/Rationale: The city of Reggio Emilia has approximately...
Fans for diversity: inclusion through a community of football supporters
Purpose: Increasing the diversity and inclusion of all football fans and strengthening ties in the community. Stimulus/Rationale: A Bradford City Football supporters group, the Bangla Bantams, is...
Schools for equality and diversity
Purpose: To promote a quality education system that is inclusive and promotes equal opportunities for all students. More precisely, to build capacity of teachers on the prevention of violence and...
The Iroko 7 Cs in Kirklees – Community focus
Purpose and stimulus/rationale: The Iroko project was developed, over an eight-month period, to respond to a context of: stark inequalities for Black and African Caribbean Communities revealed by...
Multilingual health information
Purpose: The INFORMA em AÇÃO project aims to promote access to the SNS - National Health Service - by migrant communities and the improvement of the conditions in which it takes place, by...
New generations on the wave
Purpose: This project aimed at giving the opportunity to local administrations and local communities to work together to develop strategies for the promotion of civic and intercultural active...
SCOUT: aSsessing Competences fOr fUTure
Purpose: The integration into the labor market is an essential prerequisite for migrants and refugees so that to be capable of building up a new life in their host countries. Within this process,...
The Open Mosque Project – Increasing contact in the neighbourhood
Purpose: The event “Open Mosques” allows people to meet and to get to know each other. The project’s primary objective is to open up the unknown – the space of the mosque – and thereby reduce...
Diversity policy in Geneva - New roadmap for the 2020-2025 legislature
Purpose: Since 2014, the City of Geneva has been developing a public policy on cultural diversity and fight against racism. Placed among its priorities by the Administrative Council (executive of...
Refugee reception and integration policies- pilot project
Purpose: The purpose of the pilot project for Refugee reception was to offer answers to questions about how intercultural integration and reception should be handled in the city in order to promote...
OBITen - The Immigration Observatory of Tenerife
Purpose: The OBITen promoting scientific research into migratory movements on the island of Tenerife. It prioritises the need to apply theoretical knowledge to the planning and management of...
Together in the same direction (Juntas en la misma dirección)
Purpose: ‘Together in the same direction’ is a strategy for managing diversity that brings rigour and clarity to the actions to be implemented. This Strategic Plan also defines three main lines of...
Diverse Tenerife – Intercultural Strategy
Purpose: ‘Tenerife Lives Diversity’ is a strategic framework aimed at serving as a reference point for public administrations, associations and the citizens of the island of Tenerife, assisting...
Grupo de Diálogo Interreligioso (Group of Interfaith dialogue)
Purpose: The group of interfaith dialogue promotes spirituality through knowledge and understanding of different beliefs and religious or spiritual developments with a learning attitude. The...
The Diversity Lab
Purpose: The municipality launched the Diversity Lab programme to explore the advantages of cultural diversity, with reference to new plural economies and open innovation processes. An...
Maribyrnong - Regeneration with a Focus on the Holistic Community
Stimulus/Rationale: The City of Maribyrnong is within the municipality of Melbourne, Australia, and is one of the most multicultural municipalities in Victoria. It aims to be an ‘Intercultural...
Intercultural Interaction: collective healing and memory of this time
Purpose: Using storytelling to build connections, address fears and ease anxiety. Stimulus/Rationale: In 2020 the Cities of Ballarat, Melton and Maribyrnong launched a Storytelling project...
Statistics in help of city’s policy formulation
Purpose: The City of Salisbury’s Council policy formulation is heavily informed by demographic statistics from the Australian Bureau of Statistics. Stimulus/Rationale: Quantitative and qualitative...
Community Grants
Purpose: Encourage citizens’ participation and involvement in the city through access to public grants for community projects Process: Community Development is a process where community members...
Salisbury develops inclusive welcoming and participation actions
Purpose: The “Welcome to Salisbury Information Booklet” and the “Community Engagement Framework” improves the intercultural profile of the Australian city. Process: The comprehensive city-specific...
Sister and Friendship City Policy
Purpose: The Australian City of Salisbury has an explicit policy to encourage international cooperation in the economic, scientific, cultural and other areas. Process: The “Sister City and...
Residents’ participation shows meaningful community engagement
Purpose: Salisbury seeks the participation of all residents through community workshops and surveys Process: The adoption of the Intercultural Strategic Plan 2017-2027 of the City of Salisbury was...
Public Participation Networks (PPN)
Purpose: A Network to enhance community participation in local government - Promotes social inclusion - Links citizens with local authorities Stimulus/Rationale: Public Participation Networks (PPN)...
Intercultural Map of Melitopol
Process: One out of five main dimensions of the ICC Strategy of Melitopol is intercultural tourism and hospitality. It is along the lines of this dimension that the local ICC coordinator launched...
Educa programme
Purpose: To create a group of immigrant or immigrant descendent mediators (giving them training and support) in order to develop activities of animation and mediation in contexts signalled by the...
A pioneer plan to combat Islamophobia
Purpose: The City Council of Barcelona adopted a plan to prevent hate crimes, raise awareness and provide victim support services. The Plan aims at raising awareness on Islamophobia as a serious...
Peer-to-Peer Project Addiction Aid for Refugees
Purpose: Drug prevention for refugees Stimulus/Rationale: Process: The project targets refugees and provides training in drug prevention and addiction aid. The training programme is elaborated...
Career counselling for SPRAR beneficiaries
Purpose: The action aims to analyse the working background of refugees and asylum seekers taken in charge by the SPRAR programme and to give them useful information and advice for the job search....
Intercultural Education as a part of a School Curriculum
Purpose: To teach school kids values of tolerance, respect to different cultures, and ethnic conflicts prevention Process: In 2017, Sumy school #18 officially established intercultural education as...
The Successful Roma of Pavlohrad
Purpose: Integration of Roma population into the city's social life; encouraging Roma community, fighting negative stereotypes. Stimulus/Rationale: Pavlohrad has a large community of Roma people,...
Participation Scheme
Purpose: Working in partnership and residents’ consultations are at the core of Swansea’s way of planning and evaluating policies. Process: In Swansea priorities, plans, budget, social services,...
Supporting Culturally Diverse NGOs
Purpose: Support culturally diverse NGO to enhance participation of migrants, ethnic minorities and local citizens in the life of the city and to mainstream the intercultural approach. Process: The...
Households welcome migrants!
Purpose: The initiative is as an experiment of social innovation aimed at strengthening local community resilience: some of the migrants hosted in the City had the possibility of completing their...
Workshops, books, exhibitions, music, theater, workshops and sports against racism
Purpose: The Week stimulated a process of confrontation and exchange aimed at preventing and combating phenomena of intolerance, discrimination and racism. Stimulus/Rationale: On the occasion of...
The Human Rights Film Festival
Purpose: The Human Rights Film Festival is an initiative that uses the power of the cinema to promote a culture of peace and respect for human rights, becoming a great agent of social change. The...
Increasing awareness about Islam and reducing anti-Muslim stereotypes
Purpose: “Interpretation of Surahs of the Quran” is an initiative aimed to dismantle stereotypes about Islam and the Muslim world in general, to build a peaceful intercultural society in Ukrainian...
OXLO Business Charter - making migrants visible as a resource for business and economic growth
Purpose: Launched in 2013 at the Oslo Global Mobility Forum, the OXLO Business Charter is a forum and a network for the collaboration between the city and the business community, making migrants...
Mediation panel – a low threshold mediation service for complaints on discrimination
Purpose: The mediation panel organised by the Norwegian Peoples Aid is a service where victims of discrimination can present their complaints, get advice, and engage in dialogue through mediation...
A road map to promote egalitarian government open to diversity
This roadmap is an unprecedented step in Switzerland and is designed not only to combat discrimination but to capitalise on diversity proactively so as to create a climate fostering creativity and...
Bergen – a safe city for LGBTI refugees and citizens with migrant background
Purpose: As part of the plan The Rainbow City of Bergen: Plan for gender and sexual diversity 2023-2027, the city of Bergen includes information about the importance of taking responsibility for...
The Montreal Intercultural Council
The Montreal Intercultural Council (CiM) advises, and issues opinions to, the City Council and the executive committee on all issues of interest to the cultural communities and on any another...
Urban Working Group (UWG) of Epirus
Purpose: The purpose of the Urban Working Group (UWG) is to facilitate effective coordination and collaboration among various stakeholders involved in refugee management in the Epirus region of...
Gender-based analysis plus (GBA+)
refers to the notion of intersectionality. It means that, in addition to gender-differentiated analysis, it is important to consider needs and differentiated effects in the light of other...
World Interfaith Harmony Week
Purpose: Foster Interreligious dialogue. Stimulus/Rationale: The week especially provides a platform for interfaith groups and other groups of goodwill to demonstrate and share their work. Based on...
The Intercultural Calendar
Purpose: A calendar for different religious, cultural and international celebrations Stimulus/Rationale: Process: Together with the integration representatives of each Berlin district, Neukölln...
Women in intercultural dialogue
Purpose: A space for mothers from different background to share, learn and to pass onto their children. Stimulus/Rationale: Process: Berlin-Neukölln supports the organisation “LebensWelt” (“Living...
Auckland’s Research and Monitoring Unit
Purpose: Assisting policy development in Auckland through environmental, social, economic and cultural research. Stimulus/Rationale: The Research and Evaluation Unit, RIMU part of Auckland...
The Welcoming Communities Initiative
Purpose: A joint central and local government programme implemented by councils across New Zealand to welcome newcomers. Stimulus/Rationale: Auckland Council, ATEED (now Tātaki Auckland Unlimited)...
Interkulcultural Mediation at the Rixdorfer Primary School
Purpose: Mediating between cultures and languages to promote intercultural integration at schools Stimulus/Rationale: Process: Berlin-Neukölln supports the organisation “LebensWelt” (“Living...
Auckland’s support for its diverse entrepreneurs
Purpose: Programmes, competitions and spaces that encourage innovation and collaboration amongst Aucklanders from all kinds of backgrounds. Stimulus/Rationale: Tātaki Auckland Unlimited 's diverse...
#iorispetto: active citizenship against discrimination
Purpose: #IORISPETTO promoted society, young people and students’ awareness of a culture of human rights and the principles of fairness and justice, together with an understanding of the mechanisms...
An ‘Integrated Area Plan’
Purpose: Auckland Council engages with South Auckland’s communities to prepare for future developments in their area. Stimulus/Rationale: When proposing a change, Auckland Council partners with...
The Champions for Change Network
A network of committed senior leaders across New Zealand, advocating and promoting the diversity advantage in the wider business community. Many of Auckland’s senior leaders are part of the...
Erlangen-Nürnberg: University enables access to education for refugees
Purpose: A database to protect private data and speed up the stream of information between different departments. Stimulus/Rationale: In 2015, four times as many people fled to Europe from their...
The Next Door Family
Purpose: The project “Bizilagunak: La Familia de al lado” gathers migrant families and Basque families together. The project operates on a local area, focusing on building relations among families...
Neighbourhood Pacts
Purpose: The goal of this initiative is to adopt consultative and participatory methods with all residents, users and property owners, in order to develop a strategic plan of the City for physical,...
NEUCHÀTOI
A community conducts a dynamic open discussion of its evolving identity Neuchàtoi is an ongoing campaign and dialogue platform to create an open discussion of how the city of Neuchâtel is evolving...
Norwegian Center for Multicultural Value Creation
Purpose: Oslo City Council’s Office for Business Development has taken an active stance on integrating minority businesses through The Norwegian Center for Multicultural Value Creation, which is...
Designing intercultural public space
Purpose: Involving the whole community in shaping the future of Lewisham’s open space. Stimulus/Rationale: In 2006-7 the Borough of Lewisham conducted research into public attitudes. Residents...
LUCIDE
A network of cities seeking to develop ideas about how to manage multilingual citizen communities LUCIDE is a network seeks to develop ideas about how to manage multilingual citizen communities....
The International Cultural Network of Stavanger
Purpose: The International Cultural Network (INK) is an organization running in Stavanger whose main goal is to encourage social cohesion and inclusion. INK was founded in 1982 and now has almost...
“Zambujal Gets Better!” - project
Ethnic mixing and skills development as part of a general rejuvenation of a city district Purpose: The Programme “Zambujal Gets Better” was brought into life in partnership with the Municipality of...
Mångkulturellt Centre, Fittja
A diversity research and popular dissemination centre with local and international scope The Multicultural Centre is a municipal foundation engaged in research, education and cultural activities....
Refugee Welcome and Integration Network
Purpose: On 24 May 2017, the City Council of Cartagena (Murcia - Spain) launched the Refugee Welcome and Integration Network to address the needs of refugees and asylum seekers in the municipality,...
Fargespil (Kaleidoscope)
Purpose: To foster experiences of both alikeness and the richness of diversity by bringing different young actors representing different national music and dance traditions together in a musical...
Italy - Learn Arabic!
Purpose: This is a project in collaboration with the Local Health Authorities to improve linguistic cultural relations between foreign citizens and health services. Stimulus/Rationale: In 2011 the...
OXLO - Oslo Extra Large. A long-term city-wide awareness-raising campaign for diversity
Purpose: OXLO - Oslo Extra Large is a long-term awareness-raising campaign initiated by the Mayor of Oslo. Through this campaign the City of Oslo is striving to make Norway’s capital a more...
Todos – Walk of Cultures
Purpose: To celebrate Lisbon as an intercultural city, promoting intercultural and interreligious dialogue Stimulus/Rationale: A nomadic festival of intercultural festival which reintegrates...
OMOD - Scrutinizing Oslo public services through an intercultural lens
Purpose: OMOD Center for Social Justice is a volunteer organization against institutional discrimination that provides information, advice, and assistance to organisations in the area of race...
Opening Doors: The Logan Police/Ethnic Communities Partnerships Project
Building trust between police and ethnic minority communities Logan City was growing rapidly and overseas migration and there was concern that levels of trust between young migrants and the Police...
The value of a city Integration Charter
Erlangen sets out its values and principles The City of Erlangen is becoming more and more multicultural and, today, about the 34% of its inhabitants have a migration background. In order to...
Building interfaith partnerships
Purpose: The project, led by the municipality’s urban planning and architecture department, aims firstly at identifying and mapping the presence of different religious communities. The action goes...
Somalia Bandy
Purpose: The purpose is to use sports as a means for social integration of young Somali refugees, especifically the ice hockey form Bandy. Stimulus/Rationale: The team was set up by a local...
Muraliza - Mural Art Festival
Purpose: Arts overcome cultural and ethnic differences bringing people together - A project that reshapes the historic centre of the city Arts have the uncanny ability to overcome cultural and...
BragaIncoming Programme
Purpose: In 2018 the city of Braga launched the “Bragalncoming Programme”, a digital tool that aims to help newcomers (those that come either to live, to visit or invest) with much-needed...
Table on Interreligious dialogue
Purpose: The main focus of the Interreligious Table is to improve the knowledge and recognition of the city’s religious plurality. In addition, the Table organises events and initiatives to promote...
Local Forum for religious diversity
Since 2012, the Local forum for religious diversity promotes the exercise of freedom of conscience and religion in a context of citizens’ coexistence in diversity and in human rights’ promotion....
Small Theater – Great Place for Inspiration
Purpose: The “small theatre -a great place for inspiration” improves community engagement through arts and culture as well as leisure and heritage. Process: The social and cultural atmosphere...
Anissa programme
Purpose: The Annisa programme is a project focused on the participation and interaction of Pakistani communities and the Besós neighbourhood in the district of Sant Martí. The programme is funded...
#BCNvsODI
Purpose: #BCNvsODI is nowadays a platform for dissemination and awareness-raising in the fight against hate speech, both online and offline, with information, materials and pedagogical, informative...
“Faces of Lublin” awareness raising campaign
Purpose: This public awareness campaign was undertaken by the City of Lublin to strengthen the image of Lublin as an intercultural city by promoting the diversity of its residents through an...
III Bilbao Intercultural City Plan
Purpose: The III Bilbao Intercultural City Plan aims to guide public policies, from an intercultural perspective, in order to strengthen social cohesion and urban development in the city. To this...
Employment opportunities as a factor of cohesion
Purpose: Employment supporting cohesion Stimulus/Rationale: Process: In Manchester (United Kingdom), the Manchester International Festival’s Factory Academy partnered with the construction firm...
The Inclusive Anchors Network
In Leeds (United Kingdom), a group of the thirteen largest (primarily) public sector employers, including the city council, local universities and Yorkshire Water, have formed the Inclusive Anchors...
Ciga Giro Project
The Ciga Giro Project – People and Identities, Answers and Options is a social intervention, in the municipality of Vila Verde, focusing on the fight against the social segregation of the Roma...
Welcoming guides
Purpose: This activity had the purpose of improving the welcoming of people with an international protection status coming from Ukraine. The city wanted to ensure access to information for everyone...