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Intercultural cities: good practice examples

The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

Template for collection of Good practices >>

Festival delle Culture

Italy Ravenna 2007-on going

Purpose: The project aims at fostering social participation and engagement and making the migrants’ association protagonists and responsible of the communication about the topic issues....

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Neuchâtel Action Week against Racism

Switzerland Neuchâtel Each year in March

Raising awareness of diversity, equal opportunities and non-discrimination Every March for the last 20 years, the Service de la cohésion multiculturelle (COSM) (Multicultural Cohesion Service) and...

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Adaptation of Internally Displaced

Ukraine Lutsk 2016 onwards

Purpose: Promote adaptation and participation in the city life of newcomers (IDPs) Process: As a part of its Intercultural Strategy, the city authorities pay particular attention to facilitating...

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Geneva: the City tackles hurtful words

Switzerland Geneva 2018

At a time when social networks and digital communication are having a major impact on our everyday interaction, raising awareness of discriminatory remarks and speech is a real challenge for public...

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Study in Lisbon programme

Portugal Lisbon 2018 - ongoing

Purpose: The website “Study in Lisbon” is directed specifically at foreign students, encouraging them to pursue their studies in Lisbon (“10 reasons to study in Lisbon”) as well as providing...

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Building human rights and equality competency

Iceland Reykjavik 2018-2021

Purpose: to implement the City of Reykjavik Human Rights Policy; to enhance quality customer service with its emphasis on meeting the needs of a diversity of customers and with the creativity and...

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Centre of Interculturality (“Núcleo da Interculturalidade”)

Portugal Lisbon 1993-ongoing

Purpose: Promoting intercultural integration in the city. Stimulus/Rationale: "Welcoming all communities with open arms does not make us feel less Portuguese, quite the contrary, because it reminds...

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"Identity Map: the Language of Dissent"

Ukraine Lutsk 2018

Purpose: An artistic performance to minimise racial, gender or sexual discrimination and to promote tolerance and inclusiveness in the city community Process: Discrimination on the grounds of...

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Conseil pour l’immigration de Berlin-Neukölln (« Migrationsbeirat »)

Germany Berlin-Neukölln à partir 2016

But : Un conseil spécial consacré aux migrants vivant à Neukölln. Structure: Processus : Berlin-Neukölln a créé une instance spécialement dédiée aux migrants qui vivent à Neukölln au sein de son...

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Weeks of culture

Ukraine Melitopol 2018

Purpose: Fostering intercultural exchange and sharing traditions Process: The Council of National Communities of Melitopol usually holds a one or two-day Reporting Event annually as part of the...

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Local Council for Religious and Life Stance Communities

Norway Oslo 2018 (permanent)

Purpose: The aim of the practice is to reflect the religious diversity in Oslo through The Local Council for Religion and Life Stance communities. This body is responsible for: The promotion of the...

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Europe Island Festival

Ukraine Vinnitsya 2018

Process: An international festival "Europe Island" with 10 open-air locations in Vinnytsia, dedicated to "chamber" literature, languages of national minorities and local writings brought together...

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Creative Orchestra

Portugal Santa Maria da Feira ongoing

Purpose: The Creative Orchestra is a community project that aims to bring forward the social dimension of music, promoting inclusion through music. Stimulus/Rationale: Casa dos Choupos is the local...

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Policies to decrease inequalities and structural issues

United Kingdom Leeds 2020

Under the Equality Act 2010, the city runs Equality Impact Assessments. These ensure that they give due regard to equality, diversity, cohesion and integration when making key decisions on...

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Equalities Assembly in Leeds

United Kingdom Leeds 2020 and on

Local authorities have statutory obligations to consider equality in the United Kingdom (UK). The Equalities Assembly was set up by Leeds to ensure all diverse communities are involved in the...

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Participatory Processes to Ensure Equal Access

United Kingdom Leeds 2020

Leeds organises an Equalities Assembly, participatory budgeting, intercultural dialogue platforms/round tables as well as MAP+ and the Migrant Community Networkers weekly drop-in. Additionally, the...

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Bradford’s People Library

United Kingdom Bradford 2020

Purpose: To show there is always more to a human ‘book’ than just its cover. Stimulus/Rationale: Process: Bradford’s People Library is an ever-growing and fascinating collection of human ‘books’,...

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Reducing barriers to naturalisation through information campaigns

Switzerland Zurich 2021 (ongoing since 2017)

The Zurich City Council is concerned that as many Zurich residents as possible should be able to participate in the direct democratic process. The more people participate, the more alive democracy...

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A common public space through cooperation

United Kingdom Leeds 2020

As part of the ‘Our Spaces’ Strategy[1], the city considers a number of principles, one of which is that ‘our spaces will be inclusive, designed for all ages, abilities and reflect Leeds’ diverse...

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Integrated Impact Assessment

United Kingdom Kirklees 2021

Purpose: Kirklees Council has developed an Integrated Impact Assessment process that is implemented when new services, policies or strategies are being developed or existing ones being changed or...

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Improving equality data collection in Belgium

Belgium 2021

The equality data strategy responds to the imperative for a precise picture of reality, an evidence base, to be available if policy solutions to inequality are to be effectively designed and...

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Roma Strategy for the Bradford District (2021-2025)

United Kingdom Bradford 2021

Purpose: The aim of the Bradford District Roma Strategy is to improve engagement between statutory public services and the Roma community – through working with the community. Stimulus/Rationale:...

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Structural Racism in Bergen. Provoking debate, enabling understanding and stimulating action through research on structural racism in Bergen

Norway Bergen 2021

Purpose: The research initiative “Structural Racism in Bergen” was undertaken by Bergen Municipality to understand how minority ethnic populations perceived the way they were treated by the city’s...

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Mediation is a priority in Barcelona

Spain Barcelona

Purpose: Different mediation services are in place with the aim of providing resources to municipal service professionals to facilitate intercultural communication and to prevent and resolve...

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Valladolid’s Plan for intercultural coexistence 2019-2023

Spain Valladolid 2019-2023 (ongoing)

Purpose: The Plan is a tool that develops a comprehensive policy of living together from an intercultural perspective and helps the city harness the potential of diversity. It also enables to...

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Roma school promoters

Spain Barcelona Since 2014

Purpose: To address the inequalities in the education system through a “school promoters” project. The School Promoters aims to achieve full schooling, school success and the socio-labour promotion...

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Barcelona’s Neighbourhood Plan

Spain Barcelona Since 2017

Purpose: The Neighbourhoods Plan (Pla de Barris) is a municipal initiative that implements social, economic, and urban actions to reduce inequalities between the city's neighbourhoods. It is an...

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Want to make your workplace more inclusive?

Italy Reggio Emilia Novellara 2021

Purpose: Stimulus/Rationale: In 2021 the Italian municipalities of Novellara, Reggio Emilia, and the union of municipalities “Rubicone e Mare” were awarded an ICC intercity grant to develop...

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Music of Words - Odessa

Ukraine Odessa 2021

Process: In 2021, ICC Odesa launched an inspiring new annual initiative, the literary and musical Festival "Music of Words", to celebrate the variety of artistic expressions and creative arts that...

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Intercultural and integration strategy for the five-year period 2021-2025

Ireland Dublin 2021-2025

The main activity consists in the development of an intercultural and integration strategy for the five-year period 2021-2025. The development of the strategy was entrusted to the Dublin City Local...

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