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Intercultural cities: good practice examples

The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

Template for collection of Good practices >>

Extraordinary Reception Centres

Italy Ravenna 2017-2018

  Purpose: The municipality’s management of the CAS aims at improving the quality level of the reception of asylum seekers. Stimulus/Rationale: The municipality’s management of the CAS aims at...

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Tachles: Arab-Jewish Youth Club

Israel Haifa Ongoing activities (Since 2012)

Create a shared civic leadership while also bringing together diverse cultures. Tachles is a unique group in Haifa that brings together 150 Arab and Jewish teenagers, incorporating various groups...

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Community – Police relationship

Israel Haifa Four months from March to June 2017 (pilot in one neighbourhood)

Mediation and conflict Resolution The goal of the programme is to increase the feeling of security among Haifa’s more vulnerable residents and neighbourhoods and to improve the police force’s...

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Haifa Center for Dialogue and Conflict Management

Israel Haifa Ongoing activities

Mediation and conflict resolution, capacity-building The Haifa Centre for Dialogue and Conflict Management works to strengthen communities and improve the quality of life for all of Haifa’s...

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Refugee reception and integration policies- pilot project

Sweden Botkyrka 2020

Purpose: The purpose of the pilot project for Refugee reception was to offer answers to questions about how intercultural integration and reception should be handled in the city in order to promote...

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Together in the same direction (Juntas en la misma dirección)

Spain Tenerife 2012 - ongoing

Purpose: ‘Together in the same direction’ is a strategy for managing diversity that brings rigour and clarity to the actions to be implemented. This Strategic Plan also defines three main lines of...

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Diverse Tenerife – Intercultural Strategy

Spain Tenerife 2016 - ongoing

Purpose: ‘Tenerife Lives Diversity’ is a strategic framework aimed at serving as a reference point for public administrations, associations and the citizens of the island of Tenerife, assisting...

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OBITen - The Immigration Observatory of Tenerife

Spain Tenerife 2001 - ongoing

Purpose: The OBITen promoting scientific research into migratory movements on the island of Tenerife. It prioritises the need to apply theoretical knowledge to the planning and management of...

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Grupo de Diálogo Interreligioso (Group of Interfaith dialogue)

Spain Tenerife 2017 - ongoing

Purpose: The group of interfaith dialogue promotes spirituality through knowledge and understanding of different beliefs and religious or spiritual developments with a learning attitude. The...

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Maribyrnong - Regeneration with a Focus on the Holistic Community

Australia Maribyrnong 2020

Stimulus/Rationale: The City of Maribyrnong is within the municipality of Melbourne, Australia, and is one of the most multicultural municipalities in Victoria. It aims to be an ‘Intercultural...

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Intercultural Interaction: collective healing and memory of this time

Australia Ballarat Maribyrnong Melton 2020

Purpose: Using storytelling to build connections, address fears and ease anxiety. Stimulus/Rationale: In 2020 the Cities of Ballarat, Melton and Maribyrnong launched a Storytelling project...

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Statistics in help of city’s policy formulation

Australia Salisbury Ongoing

Purpose: The City of Salisbury’s Council policy formulation is heavily informed by demographic statistics from the Australian Bureau of Statistics. Stimulus/Rationale: Quantitative and qualitative...

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Sister and Friendship City Policy

Australia Salisbury Ongoing

Purpose: The Australian City of Salisbury has an explicit policy to encourage international cooperation in the economic, scientific, cultural and other areas. Process: The “Sister City and...

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Salisbury develops inclusive welcoming and participation actions

Australia Salisbury 2020

Purpose: The “Welcome to Salisbury Information Booklet” and the “Community Engagement Framework” improves the intercultural profile of the Australian city. Process: The comprehensive city-specific...

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Public Participation Networks (PPN)

Ireland Dublin 2020

Purpose: A Network to enhance community participation in local government - Promotes social inclusion - Links citizens with local authorities Stimulus/Rationale: Public Participation Networks (PPN)...

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Community Grants

Ireland Dublin Ongoing

Purpose: Encourage citizens’ participation and involvement in the city through access to public grants for community projects Process: Community Development is a process where community members...

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Residents’ participation shows meaningful community engagement

Australia Salisbury 2020

Purpose: Salisbury seeks the participation of all residents through community workshops and surveys Process: The adoption of the Intercultural Strategic Plan 2017-2027 of the City of Salisbury was...

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The Diversity Lab

Italy Reggio Emilia 2022

Purpose: The municipality launched the Diversity Lab programme to explore the advantages of cultural diversity, with reference to new plural economies and open innovation processes. An...

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Auckland’s Research and Monitoring Unit

New Zealand Auckland 2018 onwards

Purpose: Assisting policy development in Auckland through environmental, social, economic and cultural research. Stimulus/Rationale: The Research and Evaluation Unit, RIMU part of Auckland...

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An ‘Integrated Area Plan’

New Zealand Auckland 2017 onwards

Purpose: Auckland Council engages with South Auckland’s communities to prepare for future developments in their area. Stimulus/Rationale: When proposing a change, Auckland Council partners with...

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