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Intercultural cities: good practice examples

The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

Template for collection of Good practices >>

Harmony Fest

Australia Ballarat 2010 onwards

Purpose: A unique festival to encourage its citizens to meet and get to know each other Process: Since it was launched in 2010, Harmony Fest has become the City of Ballarat’s vibrant diversity...

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Intercultural Cities Policy and Strategy

Australia Maribyrnong 2018 onwards

Purpose: Developing an Intercultural Maribyrnong Strategy Stimulus/Rationale: In October 2018 Maribyrnong City Council officially started the process towards full membership of the Intercultural...

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Refugee Week

Australia Maribyrnong 2020

Purpose: Welcoming Refugees through Refugee Week Stimulus/Rationale: “Refugee week” is Australia’s peak annual activity to inform the public about refugees and celebrate positive contributions made...

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Reducing Racism

Australia Maribyrnong 2019 onwards

Purpose: Reducing racism Stimulus/Rationale: The City Council has an endorsed reducing racism statement and hosts a community reporting tool where reports can be logged about instances of racism to...

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Urban Parks

Ukraine Odessa 2015 onwards

Purpose: Urban space creation for intercultural mixing (as a result of international cooperation) Stimulus/Rationale: Odesa joined the ICC-Ukraine network in 2017 but its policies have been always...

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A path to build a United and Inclusive Society: The city of Turin adopts its "Guidelines for Interculture and participation"

Italy Turin 2018

Purpose: Inclusion of citizens in the political processes is not a challenge – it is the challenge the City of Turin has decided to face. In a time when social inequalities grow, the fear for “the...

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Narrative for the inteculturality (Actions for the coexistence)

Spain Santa Coloma de Gramenet 2018 - ongoing

Purpose: INTERCULTURAL NARRATIVES, Lines of Action for Coexistence is a new commitment to consolidate the transversality of the intercultural approach with the commitment of the municipal services...

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Guided tours of the Greatest Hits exhibition by members of Erlangen Refugee Forum : The best of the 60s, 70s, 80s, and today - from the Municipal Collection of Erlangen

Germany Erlangen 2016 onwards

Purpose: To ensure digital inclusion Process: For the duration of the exhibition Greatest Hits (December 2017 to February 2018) the Kunstpalais offered guided tours in Arabic, Armenian, Persian,...

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Mescla’t

Spain Sabadell ongoing

Purpose: Mescla’t is a festive day that brings together the organisations that work in Sabadell for the culture of solidarity, active participation, and the promotion of living together. The...

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Committee for Diversity and Inclusion

Norway Stavanger 2023-

Purpose: In December 2023 the city council of Stavanger decided to establish a Committee for Diversity and Inclusion (Norwegian: Utvalg for Mangfold og Inkludering) consisting of nine members (five...

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Anti-rumour toolkit for young people

Spain Bilbao Since 2017

Purpose: This manual aims to provide a specific response to professional teams (educators, teachers, tutors, etc.) who work with young people in order to be able to develop anti-Rumour actions and...

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Centre of language and literacy

Iceland Reykjavik From September 2017 onwards

Purpose: Centre of language and literacy is run by the Department of Education and Youth of the City of Reykjavik and implemented in co-operation with the Mother Tongue association. The main...

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CLAIM – Migrant Integration Local Support Centre

Portugal Portimão ongoing

Purpose: Foster the intercultural integration of migrants through the provision of support and information on several areas. The Local Centre for Migrant Integration (CLAIM) mission intends to go...

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The Intercultural Week of Portimão

Portugal Portimão Ongoing- once per year

Purpose: The Intercultural week was envisioned to promote the sharing of experiences and the relationships between diverse citizens of Portimão, thus stimulating intercultural dialogue and raising...

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Extraordinary Reception Centres

Italy Ravenna 2017-2018

  Purpose: The municipality’s management of the CAS aims at improving the quality level of the reception of asylum seekers. Stimulus/Rationale: The municipality’s management of the CAS aims at...

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Participatory Budget

France Paris On-going since 2014

Enhancing the participation of citizens in the decision-making process. Launched in 2014 to implement actions of participatory democracy in Paris, the Participatory Budget aims at mobilising all...

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“ARRIVAL CITIES”

Greece Patras Start: 1.9.2015 / End: 1.6.2018

Purpose: Women are the primary victims of the intertwined causes of conflicts, underdevelopment and migration. To address these issues, in a sustainable and humanitarian way, migrants should be...

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Rights Respecting Schools Award

United Kingdom Swansea 2014 onwards

Purpose: Rights Respecting schools are safe and inspiring places to learn, where all children’s talents are nurtured and they are able to thrive. Stimulus/Rationale: UNICEF UKs Rights Respecting...

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PROUD OSLO – Action Plan for Equality and Freedom regardless of Gender Expression, Gender Identity and Sexual Orientation

Norway Oslo 2015–2023

Purpose: PROUD OSLO – Action Plan for Equality and Freedom regardless of Gender Expression, Gender Identity and Sexual Orientation is an action plan launched in 2015 to increase respect for gender...

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Guide on Equal Services: preventing discrimination through intersectionality

Norway Oslo 2018-

Purpose: The OXLO guide for equal services is a manual on the city’s internet and intranet webpages, with guidelines for the city’s agencies, districts and services on how to make Oslo a city for...

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Tachles: Arab-Jewish Youth Club

Israel Haifa Ongoing activities (Since 2012)

Create a shared civic leadership while also bringing together diverse cultures. Tachles is a unique group in Haifa that brings together 150 Arab and Jewish teenagers, incorporating various groups...

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Diversity-Day

Germany Erlangen 2013 onwards

Purpose: Promote diversity within organisations and societies Process: At the initiative of the Diversity Charter, “Diversity Day” was launched in 2013 and since then has taken place annually in...

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Community – Police relationship

Israel Haifa Four months from March to June 2017 (pilot in one neighbourhood)

Mediation and conflict Resolution The goal of the programme is to increase the feeling of security among Haifa’s more vulnerable residents and neighbourhoods and to improve the police force’s...

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Haifa Center for Dialogue and Conflict Management

Israel Haifa Ongoing activities

Mediation and conflict resolution, capacity-building The Haifa Centre for Dialogue and Conflict Management works to strengthen communities and improve the quality of life for all of Haifa’s...

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Italian Language courses for migrant women

Italy Novellara October 2017-January 2018

Purpose: The goal of this project is to promote the participation of migrant women into the Italian Language courses organized in the city of Novellara. Stimulus/Rationale: The local administration...

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The Ubuntu Bridges Programme in Lisbon (“Programa Pontes Ubuntu”)

Portugal Lisbon 2010-ongoing

Purpose: Tackling social exclusion and restoring human dignity, empowering young people to make a change and to fulfil their potential, building bridges and promoting a culture of care, respect,...

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Mainstreaming the intercultural perspective in Barcelona districts

Spain Barcelona Since 2018

Purpose: Mainstreaming the intercultural perspective into the work of all the districts. Stimulus/Rationale: The Barcelona Interculturality Plan (2021-2030) states that Barcelona can only progress...

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The Fusion Market (“Mercado de Fusão”)

Portugal Lisbon 2012 - ongoing

Purpose: In one of the areas of Lisbon with most foreign communities, the Fusion Market brings people from diverse origins closer together via a journey through its typical flavours....

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International Migrants Day in the Lisbon City Hall

Portugal Lisbon 2017-2021

Purpose: Show political commitment towards interculturalism Stimulus/Rationale: It is important to show political commitment to Diversity and Migration, and a positive image of migrants as an asset...

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City of Sanctuary – welcome and settlement

United Kingdom Swansea 2016

Purpose: Welcome and Settlement Stimulus/Rationale: Swansea Council has pledged its commitment to supporting its status as a City of Sanctuary – welcoming those fleeing from war/persecution....

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