Download all tools in pdf version

Tool 1 - The geopolitical context of migration 
 Download Tool 1 - The geopolitical context of migration  - Word version
 Download Tool 1 - The geopolitical context of migration  - PDF version

Tool 2 - The rights and legal status of refugees: some basic facts and terms 
 Download Tool 2 - The rights and legal status of refugees: some basic facts and terms - Word version
 Download Tool 2 - The rights and legal status of refugees: some basic facts and terms - PDF version

Tool 3 - Ethical and intercultural issues to be aware of when working with refugees 
 Download Tool 3 - Ethical and intercultural issues to be aware of when working with refugees - Word version
 Download Tool 3 - Ethical and intercultural issues to be aware of when working with refugees - PDF version

Tool 4 - Responding appropriately to cultural difference and managing intercultural communication
 Download Tool 4 - Responding appropriately to cultural difference and managing intercultural communication - Word version
 Download Tool 4 - Responding appropriately to cultural difference and managing intercultural communication - PDF version

Tool 5 - Arabic: some information 
 Download Tool 5 - Arabic: some information - Word version
 Download Tool 5 - Arabic: some information - PDF version

Tool 6 - Kurdish: some information 
 Download Tool 6 - Kurdish: some information - Word version
 Download Tool 6 - Kurdish: some information - PDF version

Tool 7 - Persian: some information
 Download Tool 7 - Persian: some information - Word version
 Download Tool 7 - Persian: some information - PDF version

Tool 8 - Somali: some information
 Download Tool 8 - Somali: some information  - Word version
 Download Tool 8 - Somali: some information  - PDF version

Tool 9 - Thinking about language learning and providing language support 
 Download Tool 9 - Thinking about language learning and providing language support - Word version
 Download Tool 9 - Thinking about language learning and providing language support - PDF version

Tool 10 - What is involved in providing language support for refugees?  
 Download Tool 10 - What is involved in providing language support for refugees? - Word version
 Download Tool 10 - What is involved in providing language support for refugees? - PDF version

Tool 11 - Refugees as language users and learners 
 Download Tool 11 - Refugees as language users and learners - Word version
 Download Tool 11 - Refugees as language users and learners - PDF version

Tool 12 - Engaging adult refugees as language learners 
 Download Tool 12 - Engaging adult refugees as language learners - Word version
 Download Tool 12 - Engaging adult refugees as language learners - PDF version

Tool 13 - Acquiring a very elementary ability to use a new language
 Download Tool 13 - Acquiring a very elementary ability to use a new language - Word version
 Download Tool 13 - Acquiring a very elementary ability to use a new language - PDF version

Tool 14 - Diversity in working groups
Download Tool 14 - Diversity in working groups - Word version
Download Tool 14 - Diversity in working groups - PDF version

Tool 15 - Supporting refugees with low literacy  
 Download Tool 15 - Supporting refugees with low literacy  - Word version
 Download Tool 15 - Supporting refugees with low literacy  - PDF version

Tool 16 - Plurilingual portrait: a reflective task for volunteers 
 Download  Tool 16 - Plurilingual portrait: a reflective task for volunteers - Word version
 Download  Tool 16 - Plurilingual portrait: a reflective task for volunteers - PDF version

Tool 17 - Challenges in learning to read and write in a new language 
 Download Tool 17 - Challenges in learning to read and write in a new language - Word version
 Download Tool 17 - Challenges in learning to read and write in a new language - PDF version

Tool 18 - Preparing an environment for offering language support 
 Download Tool 18 - Preparing an environment for offering language support - Word version
 Download Tool 18 - Preparing an environment for offering language support - PDF version

Tool 19 - Breaking the ice and building group confidence  
 Download Tool 19 - Breaking the ice and building group confidence - Word version
 Download Tool 19 - Breaking the ice and building group confidence - PDF version

Tool 20 - Organising writing practice at elementary level  
 Download Tool 20 - Organising writing practice at elementary level  - Word version
 Download Tool 20 - Organising writing practice at elementary level  - PDF version

Tool 21 - Selecting and using texts for listening and reading at elementary level 
 Download Tool 21 - Selecting and using texts for listening and reading at elementary level  - Word version
 Download Tool 21 - Selecting and using texts for listening and reading at elementary level  - PDF version

Tool 22 - Selecting pictures and “realia” for language activities. Some guidelines
 Download  Tool 22 - Selecting pictures and “realia” for language activities. Some guidelines  - Word version
 Download  Tool 22 - Selecting pictures and “realia” for language activities. Some guidelines  - PDF version

Tool 23 - Reflecting on your language support work 
 Download  Tool 23 - Reflecting on your language support work  - Word version
 Download  Tool 23 - Reflecting on your language support work  - PDF version

Tool 24 - Identifying refugees’ most urgent needs 
 Download Tool 24 - Identifying refugees’ most urgent needs  - Word version
 Download Tool 24 - Identifying refugees’ most urgent needs - PDF version

Tool 25 - Finding out what refugees can already do in the target language and what they need to be able to do
 Download Tool 25 - Finding out what refugees can already do in the target language and what they need to be able to do - Word version
 Download Tool 25 - Finding out what refugees can already do in the target language and what they need to be able to do - PDF version

Tool 26 - First steps in the host country language
 Download Tool 26 - First steps in the host country language - Word version
 Download Tool 26 - First steps in the host country language - PDF version

Tool 27 - Refugees’ linguistic profiles 
 Download Tool 27 - Refugees’ linguistic profiles - Word version
 Download Tool 27 - Refugees’ linguistic profiles - PDF version

Tool 28 - Finding out more about refugee's own linguistic resources and capacities 
 Download Tool 28 - Finding out more about refugee's own linguistic resources and capacities - Word version
 Download Tool 28 - Finding out more about refugee's own linguistic resources and capacities - PDF version

Tool 29 - What are the most important things to learn? The refugees’ point of view  
 Download Tool 29 - What are the most important things to learn? The refugees’ point of view  - Word version
 Download Tool 29 - What are the most important things to learn? The refugees’ point of view  - PDF version

Tool 30 - Observing situations in which refugees need to use the target language 
 Download Tool 30 - Observing situations in which refugees need to use the target language  - Word version 
 Download Tool 30 - Observing situations in which refugees need to use the target language  - PDF version

 

Tool 32 - Selecting communicative functions that are useful for beginners - a checklist 
 Download Tool 32 - Selecting communicative functions that are useful for beginners - a checklist - Word version
 Download Tool 32 - Selecting communicative functions that are useful for beginners - a checklist - PDF version

Tool 33 - A list of expressions for everyday communication  
 Download Tool 33 - A list of expressions for everyday communication - Word version
 Download Tool 33 - A list of expressions for everyday communication - PDF version

Tool 34 - Handling initial meetings with refugees: some guidelines
 Download Tool 34 - Handling initial meetings with refugees: some guidelines - Word version
 Download Tool 34 - Handling initial meetings with refugees: some guidelines - PDF version

 Download Tool 35 - Ideas for learning basic vocabulary: everyday life - Word version

Tool 36 - Basic vocabulary to express opinions and emotions
 Download Tool 36 - Basic vocabulary to express opinions and emotions - Word version
 Download Tool 36 - Basic vocabulary to express opinions and emotions - PDF version

Tool 37 - Techniques for learning vocabulary
 Download Tool 37 - Techniques for learning vocabulary  - Word version
 Download Tool 37 - Techniques for learning vocabulary  - PDF version

Tool 38 - Plurilingual portrait: a reflective task for refugees
 Download Tool 38 - Plurilingual portrait: a reflective task for refugees - Word version
 Download Tool 38 - Plurilingual portrait: a reflective task for refugees - PDF version

Tool 39 - Helping refugees to think about their learning
 Download Tool 39 - Helping refugees to think about their learning - Word version
 Download Tool 39 - Helping refugees to think about their learning - PDF version

Tool 40 - Starting to socialise
 Download Tool 40 - Starting to socialise - Word version
 Download Tool 40 - Starting to socialise - PDF version

Tool 41 - Using a mobile phone
 Download Tool 41 - Using a mobile phone - Word version
 Download Tool 41 - Using a mobile phone - PDF version

Tool 42 - Using apps like Google Maps
 Download Tool 42 - Using apps like Google Maps - Word version
 Download Tool 42 - Using apps like Google Maps - PDF version

Tool 43 - Finding out about social services
 Download Tool 43 - Finding out about social services - Word version
 Download Tool 43 - Finding out about social services - PDF version

Tool 44 - Using health services
 Download Tool 44 - Using health services - Word version
 Download Tool 44 - Using health services - PDF version

Tool 45 - Shopping – buying clothes
 Download Tool 45 - Shopping – buying clothes - Word version
 Download Tool 45 - Shopping – buying clothes - PDF version

Tool 46 - Shopping – buying credit for a mobile phone
 Download Tool 46 - Shopping – buying credit for a mobile phone - Word version
 Download Tool 46 - Shopping – buying credit for a mobile phone - PDF version

Tool 47 - Food – inviting someone to a meal
 Download Tool 47 - Food – inviting someone to a meal - Word version
 Download Tool 47 - Food – inviting someone to a meal - PDF version

Tool 48 - Finding your way in town: the local library
 Download Tool 48 - Finding your way in town: the local library - Word version
 Download Tool 48 - Finding your way in town: the local library - PDF version

Tool 49 - Looking for training opportunities
 Download Tool 49 - Looking for training opportunities - Word version
 Download Tool 49 - Looking for training opportunities - PDF version

Tool 50 - Looking for a job
 Download Tool 50 - Looking for a job - Word version
 Download Tool 50 - Looking for a job - PDF version

Tool 51 - Finding accommodation
 Download Tool 51 - Finding accommodation - Word version
 Download Tool 51 - Finding accommodation - PDF version

Tool 52 - Using postal and banking services
 Download Tool 52 - Using postal and banking services - Word version
 Download Tool 52 - Using postal and banking services - PDF version

Tool 53 - School and college
 Download Tool 53 - School and college - Word version
 Download Tool 53 - School and college - PDF version

Tool 54 - Socialising within the local community
 Download Tool 54 - Socialising within the local community - Word version
 Download Tool 54 - Socialising within the local community - PDF version

Tool 55 - Mapping refugees’ journeys and the local area
 Download Tool 55 - Mapping refugees’ journeys and the local area - Word version
 Download Tool 55 - Mapping refugees’ journeys and the local area - PDF version

Tool 56 - Planning language support activities in the community
 Download Tool 56 - Planning language support activities in the community - Word version
 Download Tool 56 - Planning language support activities in the community - PDF version

Tool 57 - Practising language in the real world
 Download Tool 57 - Practising language in the real world - Word version
 Download Tool 57 - Practising language in the real world - PDF version