Intercultural cities: good practice examples
The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.
The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.
This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.
International Migrants Day in the Lisbon City Hall
Purpose: Show political commitment towards interculturalism Stimulus/Rationale: It is important to show political commitment to Diversity and Migration, and a positive image of migrants as an asset...
Nga Kete Akoranga (NKA)
Purpose: Promoting cultural competence amongst Auckland’s staff: A training programme for staff to respond effectively to Māori people. Stimulus/Rationale: The implementation of a refreshed Ngā...
The Ubuntu Bridges Programme in Lisbon (“Programa Pontes Ubuntu”)
Purpose: Tackling social exclusion and restoring human dignity, empowering young people to make a change and to fulfil their potential, building bridges and promoting a culture of care, respect,...
The Auckland Plan 2050
Purpose: ‘Fostering an inclusive Auckland where everyone belongs’ Stimulus/Rationale: The Auckland Plan 2050 outlines a 30-year strategy for Auckland to tackle three key challenges: Population...
Multilingual initiatives improve the intercultural dialogue and the inclusive integration
Purpose: The purpose of the activity is to foster intercultural dialogue and inclusive integration through multilingual initiatives. The city of Limassol, Cyprus, takes significant steps to...
Boosting the citizens’ social life with art and festivities
The City Council of Limassol promotes access to culture for the whole population with a broad programme of free events and activities. The City Council uses interculturalism as a criterion when...
Bergen Inclusion Center
Purpose: To create a new Inclusion Centre, bringing all essential activities under one roof at an attractive location. Stimulus/Rationale: To co-locate inclusion services, which have previously...
SCOUT: aSsessing Competences fOr fUTure
Purpose: The integration into the labor market is an essential prerequisite for migrants and refugees so that to be capable of building up a new life in their host countries. Within this process,...
Montreal launches a policy of non-discriminatory access to all municipal services
On June 5, Rosannie Filato, head of public security on the Executive Committee, and Magda Popeanu, vice-president of the Executive Committee and head of culture and diversity in Montreal, unveiled...
Young Mayor
Purpose: Putting power and responsibility in the hands of young people. Stimulus/Rationale: Lewisham Young Mayor is a robust attempt to put real power and responsibility in the hands of young...
Lisbon’s ethnic economy
Purpose: The study aimed to support the development of immigrant entrepreneurship initiatives in Lisbon, and the main objectives were the following: Provide some basic socio‐economic features about...
Urban art for Intercultural Interaction - “o Bairro i o Mundo”
Purpose: Regenerating a stigmatised neighbourhood through large-scale art project Stimulus/Rationale: Quinta do Mocho was for many years the most stigmatised of neighbourhoods in Loures, associated...
Local Assemblies
Purpose: A network of citizen forums which empower local decision making and action Process: This programme started in 2008 and consists in a forum during which the Council talks to the residents,...
Welcoming internationals to the city
Purpose: Several years ago, the Stavanger Chamber of Commerce and Industries started a program to introduce international employees and their families to the city. The region’s Welcome Center is...
First Welcome
Purpose: The city is applying an intercultural approach to dealing with welcoming newcomers, via a two-stage process. The First Welcome deals with the basic issues of identification, certification,...
Having Faith in Lewisham
Purpose: Putting faith groups at the heart of community building Stimulus/Rationale: A large number of residents subscribe to a religion and of the rapidly growing number of faith groups (over...
Centre for Conflict Mediation
Purpose: The intervention is aimed at managing conflicts arising from neighbourly relations and proximity between people and is intended to improve social relationships so there is an alternative...
House of Peace and Human Rights
Purpose: The House of Peace and Human Rights aims at disseminating the culture of peace, the promotion of human rights, peace processes and the recovery of historical memory. It does so in...
Intercultural Museum
Purpose: The aim of the museum is to exhibit and tell the history of diversity in Norway, conceptualizing the museum as a space of dialogue that involves as wide and diverse a range of people as...
Maio - Diálogo Intercultura / May Intercultural Dialogue
Purpose: May – Intercultural Dialogue is affirmed in Setúbal as a moment of sharing and joint work, with the aim of promoting intercultural dialogue and coexistence, through the promotion of...
Educational equality in Oslo. Tackling educational segregation through raising standards
Purpose: The aim of this project is to combat educational segregation through organizational structures, activities and curricula that increase diversity and intercultural learning in public school...
School Approaches for Family Empowerment (SAFE)
Purpose: SAFE aims to reach and involve public servants, intercultural mediators, school principals and families. It has been developed to give the school a central role in the process of social...
Johannes Learning Centre - a bilingual school which teaches and hires minorities
Purpose: Johannes Learning Centre is Stavanger’s main vehicle for building language competence. Although originally all the staff were Norwegians, 40% are now of minority background. The school has...
Don’t Feed the Rumour
Fight against misconceptions, prejudices, rumours and stereotypes about migrants and the city of Amadora, and provide correct information on migration and ethnic and cultural diversity “Immigrants...
Safer Alta de Lisboa
A community-policing service based on intercultural principles Purpose: Since 2007, the Lisbon Municipal Police (LMP) has been developing a community policing strategy, seeking the maintenance of...
Give Something Back to Berlin
Purpose: A social enterprise that treats refugees not as victims but bringers of diversity advantage Process: The “Give Something Back to Berlin” (GSBTB) foundation is a fine example of a civil...
Siemens’ program for integrating refugees
Purpose: Erlangen shows that labour markets can open up to refugees under favourable circumstances Process: With a population of 100 000, the City of Erlangen is home to the University of...
District Mothers
Purpose: Migrant mothers reaching out to and integrating other migrant mothers Stimulus/Rationale: Process: The “Stadtteilmütter” (District Mothers) project is targeted at areas under Neighbourhood...
Intercultural Integration Plan 2015-2020
Purpose: Despite inter-ethnic strife in Ukraine one city offers leadership in pursuit of an alternative way Process: Whilst war and interethnic conflict has raged to the east (Donbass) and south...
A city international policy
Purpose: An aspiring intercultural city should have an international policy that seeks, at least in part, to promote a dynamic relationship with places of origin of major Diaspora groups. Such...
Salut l'étranger-ère!
Acknowledging and rewarding the intercultural heroes of Neuchatel Since 1995 Neuchâtel State Council has been making an annual award of 7,000 CHF to a group or an individual who, through a work, a...
Nachbarschaftsheim Neukölln
Purpose: Community centre that encourages active and informed citizens Stimulus/Rationale: Process: Nachbarschaftsheim Neukölln is a community centre which aims to facilitate social cohesion and...
Diversity in the workforce
Purpose: To ensure and encourage diversity in the workforce in Bergen municipality, by supporting and facilitating career development for people with a minority background. Stimulus/Rationale: The...
Surf.Art
Purpose: Cascais regularly organises intercultural activities not only to encourage social cohesion but also to help young people to improve their self-appreciation and self-esteem....
The Welcome App
Purpose: An App to help refugees organising their everyday lives in Germany - Helps overcoming the language barrier - Provides information regarding asylum law Stimulus/Rationale: A considerable...
New generations on the wave
Purpose: This project aimed at giving the opportunity to local administrations and local communities to work together to develop strategies for the promotion of civic and intercultural active...
Diversity policy in Geneva - New roadmap for the 2020-2025 legislature
Purpose: Since 2014, the City of Geneva has been developing a public policy on cultural diversity and fight against racism. Placed among its priorities by the Administrative Council (executive of...
Roma inclusion policies in Reggio Emilia, Italy
Purpose: The initiative aims to support the inclusion of the Roma community in Reggio Emilia by promoting intercultural interaction. Stimulus/Rationale: The city of Reggio Emilia has approximately...
Schools for equality and diversity
Purpose: To promote a quality education system that is inclusive and promotes equal opportunities for all students. More precisely, to build capacity of teachers on the prevention of violence and...
Pròxim: Access to the labour market
Purpose: Pròxim Programme is a social and labour insertion programme for people in an irregular administrative situation that could be regularised. The objectives are: To increase the level of...
Interreligious dialogue in Valladolid
Purpose: Promote attitudes of respect for religious diversity by involving representatives of religious communities in the representatives of religious communities in the shared management of...
Fans for diversity: inclusion through a community of football supporters
Purpose: Increasing the diversity and inclusion of all football fans and strengthening ties in the community. Stimulus/Rationale: A Bradford City Football supporters group, the Bangla Bantams, is...
The Open Mosque Project – Increasing contact in the neighbourhood
Purpose: The event “Open Mosques” allows people to meet and to get to know each other. The project’s primary objective is to open up the unknown – the space of the mosque – and thereby reduce...
Multilingual health information
Purpose: The INFORMA em AÇÃO project aims to promote access to the SNS - National Health Service - by migrant communities and the improvement of the conditions in which it takes place, by...
Iroko 7 Cs në Kirklees - Fokus në komunitet
INICIATIVA TË SYNUARA PËR TË DHËNAT E BARAZISË Qëllimi: Projekti Iroko u zhvillua, gjatë një periudhe tetëmujore, për t'iu përgjigjur një konteksti të: pabarazive të forta për komunitetet me ngjyrë...
Diversitours
Purpose: Diversitours is a project to promote intercultural coexistence through urban tours that reflect the positive impact of cultural diversity in cities. Guided walks with an intercultural...
Fostering inclusive recruitment: project report and Guidebook for Employers
Purpose: Through the project “Inclusive Recruitment” the Portuguese municipalities of Amadora, Loures and Oeiras worked on ways and means to encourage Portuguese employers to hire migrants and...
Annual ICC Forums Tradition – Melitopol
Process: Melitopol, as a member city of the Ukrainian ICC network, has managed to establish the useful tradition of hosting annual international Intercultural Forums. Despite the limitations...
EUkrainians’ Favourite Book
Process: In 2021, due to the restrictions imposed by the pandemic, the Ukrainian cities that are member of the ICC programme had to celebrate Europe Day online for the second consecutive year....
The Council of Churches in Lutsk
Purpose: Establishing interfaith dialogue and guaranteeing freedom of thought and religion Stimulus/Rationale: At the initiative of the mayor of the City of Lutsk, Mr. Ihor Polishchuk, the Lutsk...
Culture Camp in Vinnytsia
Impact: A five-day international culture camp was held in Vinnytsia from 27 to 31 July 2021 in the city’s Peoples' Friendship Park. More than a hundred schoolkids, aged 8 to 17, were introduced to...
Units for Homeless - an inspiring action from Patras, Greece
Purpose: The purpose of these structures is to provide reception, daily living care, immediate health assistance, and psychosocial support to individuals and families facing homelessness or...
Empowering Roma Students
Purpose: The purpose of the collaboration between the Social Organisation of the Municipality of Patras and the University of Patras is to address the educational inequality and marginalization...
The Sherbrooke Intercultural Encounters Week (SSRI), an annual event for intercultural dialogue and understanding
This week is a great opportunity to encourage intercultural dialogue and understanding between Sherbrooke residents of all backgrounds and origins. Each year, a wide range of free activities are...
“The thousand faces of Sherbrooke”: a project to emphasise the plural reality and the diversity of the city
In order to make its plural reality visible, valued and recognised, Sherbrooke collaborated with the Humans of Sherbrooke collective to initiate the inspiring project "The thousand faces of...
The public library: a place for social dialogue
Purpose: The Public Library of Bergen aims to facilitate a learning hub centred around language and intercultural meetings between Norwegian residents and new-comers. Stimulus/Rationale: The...
Place based cultural development within Kirklees – focus on textiles and music
Purpose: The City of Kirklees launched place based cultural development running from 2018 until 2023, dealing with public spaces and community engagement through arts and culture. It aims to...
Il Centro per i giovani – an intercultural, educational project
Purpose: Working with and for new generations is a priority for the Intercultural Centre of the City of Turin. That is why – back in 2009 - the city has launched “Il centro per i giovani” (the...
Intercultural Council of Limassol
Purpose: The purpose of the Limassol Intercultural Council is to foster inclusive integration and promote intercultural understanding within the city of Limassol. By bringing together...
Ongi Etorri Eskolara!
Purpose: The programme aims at: Mainstreaming an intercultural approach in schools, by valuing the different cultures present at the school and by working with all the school actors, from directors...
Welcoming guide - communication
Purpose: In order to further enhance the work on Welcoming, and to encourage a positive perception of diversity and a participatory approach to citizenship, the municipality of Amadora has prepared...
Evaluation of the City of Geneva's diversity policy for the period 2016-2020
The City of Geneva publishes the results of the evaluation of its diversity policy for the period 2016-2020. Geneva is unlike any other of the cities which are member of the Intercultural Cities...
Valuing multilingualism
Purpose: The city of Sabadell provides a variety of services in the field of language competences. First, there are programmes targeting women and youngsters to improve language skills. In...
Anti-rumour toolkit for young people
Purpose: This manual aims to provide a specific response to professional teams (educators, teachers, tutors, etc.) who work with young people in order to be able to develop anti-Rumour actions and...
Diversity-Day
Purpose: Promote diversity within organisations and societies Process: At the initiative of the Diversity Charter, “Diversity Day” was launched in 2013 and since then has taken place annually in...
Urban Parks
Purpose: Urban space creation for intercultural mixing (as a result of international cooperation) Stimulus/Rationale: Odesa joined the ICC-Ukraine network in 2017 but its policies have been always...
Centre of language and literacy
Purpose: Centre of language and literacy is run by the Department of Education and Youth of the City of Reykjavik and implemented in co-operation with the Mother Tongue association. The main...
CLAIM – Migrant Integration Local Support Centre
Purpose: Foster the intercultural integration of migrants through the provision of support and information on several areas. The Local Centre for Migrant Integration (CLAIM) mission intends to go...
The Intercultural Week of Portimão
Purpose: The Intercultural week was envisioned to promote the sharing of experiences and the relationships between diverse citizens of Portimão, thus stimulating intercultural dialogue and raising...
Extraordinary Reception Centres
Purpose: The municipality’s management of the CAS aims at improving the quality level of the reception of asylum seekers. Stimulus/Rationale: The municipality’s management of the CAS aims at...
Tachles: Arab-Jewish Youth Club
Create a shared civic leadership while also bringing together diverse cultures. Tachles is a unique group in Haifa that brings together 150 Arab and Jewish teenagers, incorporating various groups...
Community – Police relationship
Mediation and conflict Resolution The goal of the programme is to increase the feeling of security among Haifa’s more vulnerable residents and neighbourhoods and to improve the police force’s...
Haifa Center for Dialogue and Conflict Management
Mediation and conflict resolution, capacity-building The Haifa Centre for Dialogue and Conflict Management works to strengthen communities and improve the quality of life for all of Haifa’s...
The Diversity Lab
Purpose: The municipality launched the Diversity Lab programme to explore the advantages of cultural diversity, with reference to new plural economies and open innovation processes. An...
Refugee reception and integration policies- pilot project
Purpose: The purpose of the pilot project for Refugee reception was to offer answers to questions about how intercultural integration and reception should be handled in the city in order to promote...