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Intercultural cities: good practice examples

The Intercultural city aims at building its policies and identity on the explicit acknowledgement that diversity can be a resource for the development of the society.

The first step is the adoption (and implementation) of strategies that facilitate positive intercultural encounters and exchanges, and promote equal and active participation of residents and communities in the development of the city, thus responding to the needs of a diverse population. The Intercultural integration policy model is based on extensive research evidence, on a range of international legal instruments, and on the collective input of the cities member of the Intercultural Cities programme that share their good practice examples on how to better manage diversity, address possible conflicts, and benefit from the diversity advantage.

This section offers examples of intercultural approaches that facilitate the development and implementation of intercultural strategies.

Template for collection of Good practices >>

Roma Strategy for the Bradford District (2021-2025)

United Kingdom Bradford 2021

Purpose: The aim of the Bradford District Roma Strategy is to improve engagement between statutory public services and the Roma community – through working with the community. Stimulus/Rationale:...

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Pokretanje debate, omogućavanje razumevanja i stimulisanje akcije kroz istraživanje strukturalnog rasizma u Bergenu

Norway Bergen 2021

Ciljane inicijative za podatke o jednakosti Svrha: Ovu istraživačku inicijativu preduzela je opština Bergen kako bi utvrdila kako manjinsko etničko stanovništvo doživljava način na koji se prema...

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Migrant stories

Germany Erlangen 2020

Purpose: During COVID, the City of Erlangen, Germany, made a point of uplifting the stories of contributions by people with migrant backgrounds via their website and communications. These ranged...

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Poboljšanje prikupljanja podataka o jednakosti u Belgiji

Belgium 2021

Strategija podataka o jednakosti odgovara na imperativ dostupnosti precizne slike stvarnosti i baze dokaza radi efikasnog osmišljavanja i unapređenja političkih rešenja za nejednakost. Okupljanje...

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A welcoming app

Portugal Amadora Lisbon Loures Santa Maria da Feira Setúbal Cascais Portimão Braga Oeiras 2019-2021

Purpose: The Portuguese Network of Intercultural Cities (RPCI) has developed an app called Portugal Incoming. The app launched in 2019 is a major practical contribution to the integration of...

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Promoting cultural participation and equal access to culture in Neuchâtel

Switzerland Neuchâtel

This action promoting cultural participation was implemented in the frame of the intercultural strategy of the canton of Neuchâtel, which is based on the recognition of diversity, equality,...

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The Leeds Learning Alliance

United Kingdom Leeds Since 2019

The Leeds Learning Alliance (LLA) is a consortium of organisations formed in 2019 by a group of leaders, aiming to improve education in Leeds, United Kingdom (UK). The Alliance is unusual in the UK...

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Reducing barriers to naturalisation through information campaigns

Switzerland Zurich 2021 (ongoing since 2017)

The Zurich City Council is concerned that as many Zurich residents as possible should be able to participate in the direct democratic process. The more people participate, the more alive democracy...

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Auckland’s minority advisory bodies

New Zealand Auckland 2018 onwards

Purpose: Advisory bodies in Auckland to represent cultural minorities and deal with diversity matters. Stimulus/Rationale: The Independent Māori Statutory Board (IMSB) is mandated through...

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Auckland’s intercultural elections

New Zealand Auckland 2017 onwards

Purpose: Initiatives to encourage minority communities to engage in political life. Stimulus/Rationale: Local elections take place in New Zealand every three years. Since 2016 Auckland’s election...

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Te Wiki o te Reo Māori (Māori Language Week)

New Zealand Auckland 2018 onwards

Purpose: A celebration of the culture and language of the 700,000 Māori people living in New Zealand. Stimulus/Rationale: As an intercultural City, Auckland celebrates and encourages the use of...

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Auckland Council as an Inclusive Workplace

New Zealand Auckland 2022 onwards

Purpose: Auckland Council has an inclusive workplace where all people can feel valued and respected, work flexibly and be part of an organisation that acts as a champion of diversity and inclusion....

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The Quality of Life Framework

New Zealand Auckland 2010 onwards

Purpose: Monitoring public perceptions of quality of life, including community, culture and social networks. Stimulus/Rationale: Auckland Council collaborates with other New Zealand councils to...

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Close to Culture: Art, music and theatre prevent social exclusion and promote the democratisation of culture

Spain Barcelona Since 2006

Purpose: Apropa Cultura (Close to Culture) is a network of cultural facilities, such as theatres, concert halls, festivals and museums, whose main purpose is to encourage inclusiveness promoting...

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Intercultural Hub

Ukraine Vinnitsya

Purpose: Methodology and Tools for the Creation Intercultural Space to enhance intersectoral and inclusive participation in diverse communities Process: Vinnytsia (370,000 people) is the regional...

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Culture is the basis of community sustainable development

Ukraine Lutsk 2018

Purpose: Policy for promoting inclusive participation through culture, to encourage a tolerant society and to develop moral principles of common life in an intercultural environment through...

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Mondinsieme’ Assembly

Italy Reggio Emilia 2011-ongoing

Purpose: Citizen engagement and citizen participation are key elements for the Municipality of Reggio Emilia. Calling itself “La Città delle Persone” (the City of the People), the administration of...

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Actions of the City of Reykjavik to improve participation in local elections

Iceland Reykjavik 2017 & 20218

Purpose: The City of Reykjavik has initiated various practices to increase migrants´ participation in local political elections. One practice organised by the Icelandic Women’s Rights Association...

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(Re)Writing our neighbourhood

Portugal Braga Implemented for 3 years, from March 2017 to February 2020

Integrated Approaches for Active participation in social and civic life. Purpose: (Re)Writing our neighbourhood was a 3 year project implemented in three neighbourhoods in the city of Braga,...

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Adaptation of Internally Displaced

Ukraine Lutsk 2016 onwards

Purpose: Promote adaptation and participation in the city life of newcomers (IDPs) Process: As a part of its Intercultural Strategy, the city authorities pay particular attention to facilitating...

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Improving participation in local elections 2018

Iceland Reykjavik Spring 2018

Purpose: to improve immigrants' knowledge about their voting rights and by this improve immigrants participation in elections; to produce accessible information about the elections in clear and...

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Portimão Migrant Integration Plan

Portugal Portimão 2015 - 2017

Purpose: Enhance the integration of migrants through a set of articulated actions implemented by a consortium of relevant local partners. Stimulus/Rationale: One of the strengths of the plan is the...

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Festival delle Culture

Italy Ravenna 2007-on going

Purpose: The project aims at fostering social participation and engagement and making the migrants’ association protagonists and responsible of the communication about the topic issues....

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Measure to promote the participation of people with diverse cultural and native backgrounds in Barcelona participation areas

Spain Barcelona Since 2016

Purpose: The main purpose of this Government Measure is to make active “citizenship” real, enabling participation for all inhabitants of the city. This action emphasises and draws attention on...

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Bilbao Immigration Council

Spain Bilbao Since 2011

Purpose: The Immigration Council of the Bilbao City Council was created with the vocation of supporting immigrants in their capacity to organise, dialogue, and make proposals for the formulation of...

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Geneva: the City tackles hurtful words

Switzerland Geneva 2018

At a time when social networks and digital communication are having a major impact on our everyday interaction, raising awareness of discriminatory remarks and speech is a real challenge for public...

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Neuchâtel Action Week against Racism

Switzerland Neuchâtel Each year in March

Raising awareness of diversity, equal opportunities and non-discrimination Every March for the last 20 years, the Service de la cohésion multiculturelle (COSM) (Multicultural Cohesion Service) and...

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Women, Health and Violence

Spain Bilbao Since 2008

Purpose: This programme seeks to empower women from all origins and socio-cultural backgrounds in Bilbao through the promotion of health and the prevention of gender-based violence. It aims to...

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Schilleria Girl´s Café - PolitTalk (Schilleria Mädchentreff)

Germany Berlin-Neukölln 2017 onwards

Purpose: Promotion of the political participation of young women Stimulus/Rationale: Process: The Schilleria Girl´s Café is addressed at girls and young women, most of whom have a migrant...

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241FE- 241 Female Entrepreneurship

Greece Patras Start: 1.9.2020 / End: 30.6.2023

Purpose: Women are the primary victims of the intertwined causes of conflicts, underdevelopment and migration. To address these issues, in a sustainable and humanitarian way, migrants should be...

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Bradford’s People Library

United Kingdom Bradford 2020

Purpose: To show there is always more to a human ‘book’ than just its cover. Stimulus/Rationale: Process: Bradford’s People Library is an ever-growing and fascinating collection of human ‘books’,...

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"Identity Map: the Language of Dissent"

Ukraine Lutsk 2018

Purpose: An artistic performance to minimise racial, gender or sexual discrimination and to promote tolerance and inclusiveness in the city community Process: Discrimination on the grounds of...

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Weeks of culture

Ukraine Melitopol 2018

Purpose: Fostering intercultural exchange and sharing traditions Process: The Council of National Communities of Melitopol usually holds a one or two-day Reporting Event annually as part of the...

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Local Council for Religious and Life Stance Communities

Norway Oslo 2018 (permanent)

Purpose: The aim of the practice is to reflect the religious diversity in Oslo through The Local Council for Religion and Life Stance communities. This body is responsible for: The promotion of the...

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Europe Island Festival

Ukraine Vinnitsya 2018

Process: An international festival "Europe Island" with 10 open-air locations in Vinnytsia, dedicated to "chamber" literature, languages of national minorities and local writings brought together...

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Creative Orchestra

Portugal Santa Maria da Feira ongoing

Purpose: The Creative Orchestra is a community project that aims to bring forward the social dimension of music, promoting inclusion through music. Stimulus/Rationale: Casa dos Choupos is the local...

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Neukölln publishes "Normalising Integration - Living together in an intercultural metropolis"

Germany Berlin-Neukölln 2018

Purpose: Policy and principles for an intercultural city Stimulus/Rationale: Process: "Normalising Integration - Living together in an intercultural metropolis" is both a comprehensive policy...

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Building human rights and equality competency

Iceland Reykjavik 2018-2021

Purpose: to implement the City of Reykjavik Human Rights Policy; to enhance quality customer service with its emphasis on meeting the needs of a diversity of customers and with the creativity and...

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Study in Lisbon programme

Portugal Lisbon 2018 - ongoing

Purpose: The website “Study in Lisbon” is directed specifically at foreign students, encouraging them to pursue their studies in Lisbon (“10 reasons to study in Lisbon”) as well as providing...

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Centre of Interculturality (“Núcleo da Interculturalidade”)

Portugal Lisbon 1993-ongoing

Purpose: Promoting intercultural integration in the city. Stimulus/Rationale: "Welcoming all communities with open arms does not make us feel less Portuguese, quite the contrary, because it reminds...

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Conseil pour l’immigration de Berlin-Neukölln (« Migrationsbeirat »)

Germany Berlin-Neukölln à partir 2016

But : Un conseil spécial consacré aux migrants vivant à Neukölln. Structure: Processus : Berlin-Neukölln a créé une instance spécialement dédiée aux migrants qui vivent à Neukölln au sein de son...

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The Inclusive Auckland Framework

New Zealand Auckland 2019 onwards

Purpose: Fully committed to the principles of the Intercultural Cities Network. Stimulus/Rationale: Auckland Council's Inclusive Auckland Framework outlines an organization-wide change programme...

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Intercultural Week

Italy Casalecchio di Reno 2009-ongoing Casalecchio di Reno, Italy

Purpose: The festival INCONTRI DI MOnDI is developing within the intercultural strategy of the Municipality of Casalecchio di Reno. The initiative, that is renewed every year since 2009, consists...

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The “Second chance”: work qualification centre for migrants

Norway Bergen Ongoing

Purpose: To give a “second chance” to refugees and other migrants who do not succeed in completing the professional, social and language training within the two years of the introduction programme...

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The programme for unaccompanied minors (UAM)

Norway Bergen Ongoing

Purpose: The purpose of the programme is to provide ongoing support and housing for unaccompanied children and young people, e.g. to include them in the Norwegian education system and help them...

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Women’s House

Spain Donostia-San Sebastian Since 2008

Purpose: The Casa de las Mujeres de Donostia is a space for women to meet, debate and reflect in order to influence policies, programmes and projects that aim to advance towards real and effective...

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Participation and interaction through renovation of public spaces: the example of Tabakalera

Spain Donostia-San Sebastian 2019 on

Tabakalera is a former tobacco factory that was converted into a contemporary culture centre. Located in the Egia district, the building is an impressive space (13,277m2) that organises, since...

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Together for Stronger Communities

United Kingdom Bradford 2019

Purpose: Encouraging a sense of belonging and connection so that everyone can play their part in achieving Bradford’s ambitions Stimulus/Rationale: A greater sense of belonging and connection...

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Creative anti-rumour writing

Spain Bilbao Since 2017

Purpose: To raise public awareness, prevent and address the formation of prejudices and stereotypes linked to migration and cultural diversity through creative writing. Rationale: This initiative...

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Promoting multilingualism

Spain Barcelona

Purpose: A language learning programme recognising and promoting the linguistic diversity in Barcelona’s neighbourhoods was launched to: foster multilingualism in the city and within the...

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