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Access to Social Rights - Access to Housing

 

Final activity report of the Group of Specialists on Access to Housing (CS-LO)
(adopted by the CDCS at its 7th meeting - Strasbourg, 14-16 November 2001)
  Terms of reference deriving from the intergovernmental programme of activities
  Activity Report
  Conclusions
  Items submitted to the European Committee for Social Cohesion (CDCS)

APPENDIX - Policy Guidelines on Access to Housing for Disadvantaged Categories of Persons prepared by the Group of Specialists on Access to Housing (CS-LO)

  Introduction
  General principles of policies on access to housing for disadvantaged categories of persons
  Legal Framework
  Institutional framework and co-operation between public authorities and civil society
  Improving the supply and the financing of affordable housing for disadvantaged categories of persons
  The importance of area-based housing policies
  Reducing the risk and the negative consequences of evictions for disadvantaged persons
  Dealing with emergency situations
  Recommendations for future work of the Council of Europe on housing
1. The European Committee for Social Cohesion (CDCS) gave the following Terms of Reference to the Group of Specialists on Access to Housing (CS-LO):

2. It emerged from the work done in the framework of the Project on Human Dignity and Social Exclusion (HDSE) that giving vulnerable groups access to housing and enabling them to retain it are challenges for all Council of Europe member States. Housing has a special place in the European Social Charter and the revised European Social Charter. Article 16 of the European Social Charter provides for the protection of family life through the provision of family housing and Article 19 § 4 guarantees to migrant workers a treatment by the contracting party not less favourable than that of their own nationals with regard to their accommodation. Article 4 of the Protocol stipulates that elderly persons should be provided with housing suited to their needs and their state of health or with adequate support for adapting their housing. Article 31 of the Revised European Social Charter recognises the right to housing. The newly established Specialist Group shall therefore:

a. Take stock of existing work in the field of access to housing by the Council of Europe (…) and other bodies;
b. Starting from policy issues identified by the HDSE Project and results of other Council of Europe activities, make proposals on how to:
-  respond to emergencies
-  prevent evictions and, if necessary, ensure rehousing
- maintain and expand the supply of quality housing
- meet specific needs of vulnerable groups including the homeless, refugees and migrants
- draw up area-based policies (town planning, urban policy, regeneration of the countryside);

c. Make proposals with regard to comparative research on the housing dimension of social exclusion and the exchange of information on good practice;
d. Promote networking and exchange of experience between practitioners in the various fields of housing policy.
e. Develop policy guidelines on facilitating access to housing, with a view to preparing a recommendation.

3. The detailed terms of reference of the Group of Specialists on Access to Housing (CS-LO), reproduced in Appendix I, expire on 31 December 2001.
4. TheGroup of Specialists on Access to Housing (CS-LO) has held 6 meetings in Strasbourg on the following dates:

1st  meeting :  8-9 June1999
2nd meeting :  6-8 December 1999
3rd  meeting : 24-26 May 2000
4th  meeting : 11-13 December 2000
5th  meeting : 23-25 April 2001
6th  meeting : 11-12 October 2001

5. The first five meetings were chaired by Mr Antonio MONTEIRO MESQUITA (Portugal), the sixth meeting was chaired by the CS-LO’s Vice-Chairperson, Ms Srna MANDIC (Slovenia). Mr Henri MOREAU (Belgium) was elected Vice-Chairperson for the sixth meeting The list of participants at the meetings of CS-LO is to be found in Appendix II.

6. At its first meeting (Strasbourg, 8-9 June 1999), the CS-LO

-    examined a background paper on Access to Housing by Dr. Dragana Avramov (consultant) and various other documents which had resulted from the HDSE Project and contained sections concerning housing, thus taking stock of existing work in the field of access to housing by the Council of Europe and other bodies ;

-    held an extensive exchange of views on its Terms of Reference and on ways to fulfil the mandate contained therein, welcoming the fact that a number of non-governmental experts were integrated fully into the work of the CS-LO Group;

-    decided, in order to create a forum for CS-LO members for a regular exchange of experience and policy practice, that a part of each meeting should be devoted to the discussion of a specific theme, in accordance with the principal themes listed in the Terms of Reference (cf. paragraph 4 b. of the terms of reference).

7.  At its second meeting (Strasbourg, 8-9 December 1999), the CS-LO

-  heard and discussed national contributions on the specific theme “Policies to prevent evictions and, if necessary, ensure re-housing”;

- adopted a programme of work, agreeing that it would concentrate on access to housing for disadvantaged groups, rather than on general housing policies;

- decided to prepare a questionnaire for the attention of all Council of Europe member and observer States in order to obtain more information on the housing conditions of disadvantaged groups in Europe;

- agreed that the questionnaire should request, inter alia, examples of national good policy practice on access to housing for disadvantaged categories of persons.

8.  At its third meeting (Strasbourg, 24-26 May 2000), the CS-LO

-         heard and discussed national contributions on the specific theme “Policies to respond to housing emergencies”;
-         discussed the draft questionnaire which had been prepared and revised by the Consultant and the Secretariat in accordance with comments from the Group;
-         considered the draft questionnaire paragraph by paragraph, had an extensive debate on the key concepts, and asked the Secretariat and the consultant to prepare a final draft questionnaire based on the debate and send a revised draft to the Group for comments before finalising the questionnaire;
-         considered different ways of distributing the questionnaire, and agreed that six questionnaires should be sent to each Council of Europe member and observer State, i.e. one questionnaire to the central authorities, two to local authorities - preferably of the capital city and a rural area - or regional authorities, and three to voluntary organisations/research institutes working in the field of housing. Questionnaires would be sent directly to all the above-mentioned bodies and returned directly to the Secretariat. The questionnaire is reproduced in Appendix III of the present document.

9.  At its fourth meeting (Strasbourg, 11-13 December 2000), the CS-LO
-         devoted one half day to the discussion of a specific theme. This time, the theme was "Policies to maintain and expand the supply of quality housing";
-         was informed by the Chairman and the Secretariat on the meeting of 18 September 2000 of the Chairpersons of the different committees on “Access to Social Rights” with the Bureau of the CDCS;
-         approved a change of consultant (Mr Ivan Tosics, an independent Hungarian housing researcher), to replace the previous consultant, Mr Alistair C. Blunt, who was unable to continue working with the CS-LO further to his acceptance of a full time and long-term consultancy in Kirgistan, Central Asia;
-         noted that out of a total of 264 questionnaires, 77 had been completed and sent back to the Secretariat. Replies were received from 30 member States. The response rate was highest from national ministries: Replies were received from 27 countries. Replies by NGOs were received from 20 countries. The response rate from local/regional authorities was, unfortunately, very low: Only 13 replies were received.
-         undertook a preliminary analysis of replies to the questionnaire on “Access to Housing for disadvantaged categories of persons”;
-         held an extensive exchange of views on priority themes for the policy guidelines on Access to housing for disadvantaged categories of persons.

10.  At its fifth meeting (Strasbourg, 23-25 April 2001), the CS-LO
-         examined the draft report on “Access to Housing for disadvantaged categories of persons”, prepared by the consultant, Mr Iván Tosics. The CS-LO examined the draft report by splitting up in three working groups. The findings of the working groups were reported back to the plenary.
-         considered a set of draft policy guidelines, prepared by the Secretariat in co-operation with the consultant;
-         received a report by the Secretariat on the meeting of the Chairpersons and Consultants of the Committees on Access to Social Rights (Strasbourg, 23 March 2001);
-         held an exchange of views on possible themes for future Council of Europe work in the field of housing and recommended to the CDCS to initiate a new activity on the contribution of housing policies to social cohesion in the year 2002, as a follow-up to the CS-LO;
-         discussed its co-operation with the EU and the United Nations Economic Commission for Europe (UNECE), and heard statements by representatives of the European Commission and UNECE.

11. 
At its sixth and final meeting (Strasbourg, 11-12 October 2001), the CS-LO
-         examined and adopted the Policy Guidelines on Access to Housing for Disadvantaged Categories of Persons;  
-         examined and, subject to some final modifications to be made by the consultants after the meeting, adopted the Report on Access to Housing for Disadvantaged Categories of Persons as prepared by Iván Tosics and Sándor Erdösi Jr., Metropolitan Research Institute, Budapest (Hungary), with the contribution of Ms. Srna Mandic (Slovenia);
-         examined and adopted its draft Final Activity Report;
-         instructed the Secretariat to submit the above-mentioned documents to the CDCS;
-         examined and held an exchange of views on the draft Compilation of selected examples of national housing policy measures as prepared by Ms. Anne Margrethe Kaltenborn Lunde and Mr Yogeswaran Kandiah of the Norwegian Ministry of Local Government and Regional Development, and agreed that, after some final modifications, the document should be made available to the Council of Europe member States through the members of the CS-LO and the CDCS;
-         agreed that the written contributions submitted by members of the CS-LO in the context of the discussion on specific themes during the different CS-LO meetings are a very helpful resource for the work of all members of the CS-LO and that these contributions should also be made available to members of the CDCS upon request.

12. Being aware that it is a strategic objective for the CDCS and a major component of its strategy for social cohesion to bring together the results of the different committees on Access to Social Rights, the CS-LO has co-operated closely with the Group of Specialists on Access to Social Protection (CS-PS) and the Committee of Experts on Promoting Access to Employment (CS-EM) to facilitate that work.

13. On 23 March 2001, the Chairman, Consultant and Secretary of the CS-LO participated in a first co-ordination meeting which had the objective of launching the new activity and the Editorial Group for the Report on Access to Social Rights (CS-ASR).

14. The CS-LO notes that the discussion of a specific theme at each meeting served as a very useful forum for a regular exchange of experience and policy practice between the members of CS-LO. The written contributions submitted by members of the CS-LO in the context of the discussion of these specific themes are a very helpful resource for the work of all members of the CS-LO. The CS-LO recommends that this practice should be continued in all future activities on access to social rights.

15.       The involvement of NGO representatives in the work of the Group of Specialists was highly valued by all members of the Group of Specialists on Access to Housing (CS-LO) and should be continued in all future activities on access to social rights.

16. In addition to the policy guidelines on Access to Housing for Disadvantaged Categories of persons for the attention of member States (cf. Appendix I to the present document), the CS-LO puts forward a number of recommendations for possible future housing research and policy development work in the field of access to housing in part IX of its Policy Guidelines.

17. Also in Part IX of its Policy Guidelines, the CS-LO has made some recommendations with regard to the work of the new Committee on the Contribution of Housing Policies to Social Cohesion, which will begin its work in 2002.  The CS-LO hopes in particular that the new Committee will make an appropriate contribution to  the monitoring process of Article 31 of the Revised European Social Charter on “The Right to Housing”, and devise a framework for monitoring and evaluating the implementation and impact of the Guidelines adopted by the CS-LO.

18. The CS-LO is convinced that the results of the work of the CS-LO will provide a useful input to both the work of the new Committee on the Contribuion of Housing Policies to Social Cohesion and the Editorial Group for the Report on Access to Social Rights (CS-ASR).

19.              When it was set up in 1999, the CS-LO entered into a new area of work for the Council of Europe. At the end of its three year terms of reference, the CS-LO notes with satisfaction that it has been able to establish its value and that its work in the field of housing policy has been well received in member States. Useful contacts with other international bodies and NGOs have also been established.

20.              The CS-LO is also pleased to note that, as a spin-off from its work, co-operation and assistance on housing issues and projects has developed both with member States and through the Council of Europe Development Bank as well as the Stability Pact for South-East Europe.

21.              Finally, the CS-LO joins the Secretariat in thanking the Norwegian authorities, and particularly the Ministry of Local Government and Regional Development, for the secondment to the Council of Europe of Ms. A.M. Kaltenborn Lunde to assist in setting up and running the new activities on housing, and Ms. Kaltenborn Lunde personally for her valuable contribution and her commitment.

22.  The CS-LO, having finalised its work in accordance with its Terms of Reference, submits a number of documents to the CDCS (cf. section IV below).
 
21. The CDCS is invited to:

- examine and adopt the Policy Guidelines on Access to Housing for Disadvantaged Categories of Persons (document CS-LO (2001) 26), also reproduced in Appendix I of the present document) as prepared by the CS-LO and adopted at its sixth and final meeting (Strasbourg, 11-12 October 2001), and authorise dissemination of these policy guidelines;
- take note of the report on Access to Housing for Disadvantaged Categories of Persons (document CS-LO (2001) 17 rev.) as prepared by Iván Tosics and Sándor Erdösi Jr., Metropolitan Research Institute, Budapest (Hungary), with the contribution of Ms. Srna Mandic (Slovenia), and adopted by the CS-LO at its sixth and final meeting (Strasbourg, 11-12 October 2001), and agree on a written procedure for approving the public circulation of the report;
- examine and adopt the present draft Final Activity Report of the Group of Specialists on Access to Housing (CS-LO);
- take note, by written procedure, of the Compilation of selected examples of national housing policy measures as prepared by Ms. Anne Margrethe Kaltenborn Lunde and Mr Yogeswaran Kandiah of the Norwegian Ministry of Local Government and Regional Development and authorise the distribution of the document to Council of Europe member States through the members of the CS-LO and the CDCS;
- that the written contributions submitted by members of the CS-LO in the context of the discussion on the specific themes during the different CS-LO meetings are available for members of the CDCS upon request to the Secretariat.
 

APPENDIX  I - Policy Guidelines on Access to Housing for Disadvantaged Categories of Persons prepared by the Group of Specialists on Access to Housing (CS-LO)

1. It emerged from the work done in the framework of the Council of Europe’s Project on Human Dignity and Social Exclusion (HDSE) that giving disadvantaged groups access to housing, employment, social protection, health and education is a challenge facing all Council of Europe member States. While there is usually a legal entitlement to social rights, there are various obstacles to their realisation for many  persons in practice. The Council of Europe has therefore initiated a series of activities on the promotion of access to social rights for all.

2. In this context, the Group of Specialists on Access to Housing (CS-LO) started its work in June 1999. As the first Council of Europe Committee to systematically address housing policy issues, the CS-LO provided an opportunity for an intensive exchange of experience among its members and for launching a large-scale and empirical pan-European data collection from Council of Europe member and observer States about national policies on access to housing for disadvantaged categories of persons.
1. The significance of housing and the corresponding responsibilities of national governments have been recognised in a number of international documents. These include the Council of Europe’s European Social Charter of 1961 (Art. 16), its additional Protocol of 1988 (Art. 4), and the Revised European Social Charter of 1996 (Art. 31), the UN Habitat Agenda adopted at Istanbul in 1996, and the “Declaration on cities and other human settlements in the new millennium” adopted by the Special session of the UN General Assembly for an overall review and appraisal of the implementation of the Habitat Agenda (New York, 6-8 June 2001).

2. In the context of housing policies, the basic human rights covered by the European Convention on Human Rights concerning the right to respect for private and family life and the home (Article 8) and the right to peaceful enjoyment of possessions (Article 1 of Protocol No.1), must be particularly respected and protected. In the UN Habitat Agenda, Governments reaffirm their commitment to ensuring the full realisation of the human rights set out in international instruments and in particular, in this context, the right to adequate housing as set forth in the Universal Declaration of Human Rights and provided for in the International Covenant on Economic, Social and Cultural Rights, taking into account that the right to adequate housing shall be realised progressively.

3. Council of Europe member States should give particular attention to developing an “enabling” framework for their housing policies, in accordance with the recommendations of the UN Habitat Agenda. Within the overall context of such an enabling approach, member States should, in accordance with Article 61 of the UN Habitat Agenda, take appropriate action in order to promote, protect and ensure the full and progressive realisation of the right to adequate housing and access to adequate housing for disadvantaged categories of persons.

4. To ensure the provision of affordable housing to disadvantaged categories of persons, the public authorities must create an appropriate legal framework for housing markets with regard to property rights, security of tenure and consumer protection, to make the necessary institutional arrangements, to adopt policies to expand the supply of affordable housing and provide better legal security of tenure and non-discriminatory access to housing for all.

5. The provision of housing for disadvantaged categories of persons requires action not only by public authorities at all levels, but by all sectors of society, including the private sector and  non-governmental organisations, as well as by partner organisations and entities of the international community. Disadvantaged categories of persons themselves and civil society organisations should be enabled to play a proactive role through agenda-setting participatory mechanisms.

6.  The public sector's contribution to correcting imperfections in the market continues to be necessary, as it helps implement the different types of measures essential to enable disadvantaged categories of persons, whose problems cannot be solved by the market or even by the social housing sector, to gain access to adequate and financially affordable housing and basic services.

7. There is a strong interdependence between housing policy and other policies concerning access to social rights such as social protection, employment, health, and education. Public authorities at all levels and relevant international bodies are therefore encouraged to promote and develop integrated approaches concerning access to social rights by disadvantaged categories of persons.

8. Housing policy objectives should be taken into account in all political decisions and legislative matters which have direct or indirect impact on supply and demand on the housing market and affect housing production and housing provision. Important fields in this respect include fiscal and tax policy, civil code legislation as well as legal conditions for finance and property markets and land use planning.

9. Housing policies at all levels should meet the needs and requirements of disadvantaged categories of persons. National authorities should therefore have or develop a strategy on access to housing for disadvantaged categories of persons with well-defined objectives, standards, procedures for monitoring policy outcomes, and taking into account the above-mentioned interdependence with other policy fields.

10. Each member State should have and effectively enforce laws and regulations to prevent any discrimination in access to housing.

11. Multiply disadvantaged persons and persons in need of care should receive specific support to satisfy their special housing requirements and should be entitled to appropriate social services and social support.

12. In countries that have privatised considerable parts of their public housing stock in recent years, appropriate housing policy measures should be introduced which counteract undesirable consequences of housing privatisation and restitution for disadvantaged categories of persons. For example, in countries with a high rate of “poor owner-occupiers”, more emphasis should be given to a general housing allowance system and to public support for the renewal of housing units, for the benefit of both owners and tenants in restituted dwellings.

13. Public authorities should ensure regular collection of relevant statistical information in the whole country on the housing situation of disadvantaged categories of persons, as such information is of crucial importance for developing, targeting, implementing and monitoring specific policy measures and assistance programmes. The collection of such information should be standardised on the basis of common European criteria.
1. All Council of Europe member States should consider to ratify and implement international legal instruments relating to housing policy, including, in particular, Article 31 of the Revised European Social Charter (the right to housing).

2. Countries which have not yet done so are encouraged to develop a comprehensive legal framework on access to housing for disadvantaged categories of persons, taking account of market constraints and opportunities, and respecting international standards, to support national housing policies.

3. In addition to enshrining the right to housing in legislation, care should be taken that there are appropriate mechanisms for giving effect to that right for all legal residents.

4. For persons in situations of extreme hardship, and in accordance with Recommendation No. R (2000) 3 of the Committee of Ministers of the Council of Europe to member States, the governments of all Council of Europe member States should recognise, where this is not already being done, the existence of an individual, universal and enforceable right to the satisfaction of basic human material needs. This right should contain as a minimum the right to food, clothing, shelter and basic medical care, and be open to all citizens and foreigners, whatever the latter’s position under national rules on the status of foreigners, and in the manner determined by national authorities.

5. Each country should define in its legislation the concept of “adequate housing”, taking account of the human rights dimension and paragraph 60 of the Habitat Agenda, and the economic means and cultural aspects of the country.

6. Standards of adequate housing should be applied not only to new construction, but also gradually to the renovation of existing housing stock.

7.A transparent system of property rights and adequate administrative implementation of property legislation should exist in all member States.

8. National authorities should provide information on the legal framework to public officials with responsibilities in the housing field at the national, regional and local level, and to civil society organisations.
1. Member States should, where necessary, develop or continue to develop an appropriate and effective institutional structure to ensure co-operation between the public authorities and other actors in the field of housing policy, including relevant civil society organisations working in this sector.

2.  Within a national housing policy framework which provides, inter alia, for the necessary allocation of resources required by local authorities to fulfil their functions, there should be a significant degree of local autonomy and participation in decision-making, implementation, and resource mobilisation and use.

3.  The role and responsibilities of local authorities and civil society organisations in housing policy and the distribution of tasks between them should be clearly and legally defined.

4.  Public authorities should promote, facilitate and support the establishment of civil society organisations at all levels to participate in the provision of housing for disadvantaged categories of persons, and provide resources for their operation as appropriate.

5.  Representatives of civil society should participate in the development of housing policy and in decision making so as to ensure that the needs and priorities of the disadvantaged are identified and met.

6.  Governments should facilitate access by disadvantaged categories of persons to decision-making and planning structures and legal services through the provision of such facilities as legal aid and free legal and citizen’s advice centres.
1. The supply of affordable housing should be increased, including through encouraging and promoting affordable home ownership and increasing the supply of affordable public, co-operative and private housing through partnerships among public and private initiatives, creating and promoting market-based incentives while giving due respect to the legal rights and obligations of both tenants and owners.

2. The market should offer a variety of different types of dwellings, including housing which is suitable and affordable for people with low incomes. The public authorities should establish a legal framework, together with an effective system of housing allowances or other appropriate measures designed for people with low incomes and/or access problems, particularly in local housing markets where affordable housing is in short supply.

3. To ensure an adequate supply of serviceable land, and particularly to make land available for social housing construction, governments should consider fiscal incentives and other measures, as appropriate, to promote the efficient functioning of the market for vacant land with a view to facilitating the construction of affordable housing.

4. In situations of housing shortage, measures should be taken that create incentives to the private rental market to let vacant dwellings where there is no legal impediment to their rental.

5. To facilitate access to land and security of tenure, particularly for disadvantaged categories of persons, governments at the appropriate levels, including local authorities, should provide institutional support, accountability and transparency of land management, and accurate information on land ownership, land transactions and current and planned land use.

6. There is a great demand for housing finance. Governments should therefore create a framework for a variety of possibilities for disadvantaged categories of persons to gain access to housing finance where appropriate. In order to make tenure or home ownership affordable, governments should subsidise the finance of housing provision or housing production for these groups. Such subsidised housing should be allocated on the basis of transparent and objective criteria.

7. As an alternative or in addition to subsidising housing finance, a system of means-tested housing allowances should be established where appropriate. Housing allowances can be an effective and well-targeted instrument to make housing affordable for low income groups.

8. In order to increase the affordability of housing for low income households, Governments should consider introducing savings schemes and credit facilities such as low interest-rate or zero-interest loans, including micro-credit schemes.

9.Providers of housing for disadvantaged categories of persons should be eligible for preferential financing measures.
1. Special care needs to be taken to promote a social mix so as to avoid housing-based segregation and ghettoisation of the poor, and geographical imbalances between supply and demand, all of which would inevitably create even worse access to housing for the disadvantaged.

2. In order to address the large-scale deterioration of the existing housing stock, countries concerned should develop policies and incentives for a mixed approach combining repair and renovation schemes, with new construction only where appropriate.

3. In order to prevent or reduce the problems of concentration of stigmatised housing stock in urban areas, measures should be taken to conceive housing development programmes in such a way as to offer real opportunities to disadvantaged persons to integrate with communities, inter alia, through the rehabilitation or construction of residential housing in town centres.

4. Local initiatives should be developed which are aimed at the social regeneration of run-down housing estates and impoverished housing areas. Emphasis should be placed on rebuilding the social and community infrastructure of these areas and improving the quality of life of their residents.
5. At the local level, participation by residents is an important component of housing, habitat and social regeneration schemes.  Initiatives should be taken to support such participation by, for example by - promoting participation by residents and owners in the management, repair and renovation of their homes,-  giving support to the forming of residents’ associations, e.g. through advice on their operation and management,
-  supporting the establishment and running of national networks of local neighbourhood housing schemes in order to promote co-operation and to develop and share good practice.
1. To reduce vulnerability, Governments at the appropriate levels, including local authorities, should protect all people from and provide legal protection and redress for forced evictions that are contrary to the law.

2.Avoiding evictions should take precedence over re-housing.

3. Legislation on evictions should clearly set out the procedure of evictions and include a timeframe within which tenants must be informed about a pending eviction.

4. Local authorities and appropriate civil society organisations should be informed of pending evictions to enable them to provide counselling and mediation services and/or assistance to persons at risk of eviction.

5. There should be clear national legislation concerning foreclosure and evictions, with legal assistance according to legally defined conditions for re-housing/re-settling in case of unavoidable eviction and particular protection for households with children and persons in need of care.

6. In the case of households at risk of eviction, all appropriate measures should be taken to ensure access to essential services that are necessary for a dignified and normal existence must be guaranteed (e.g. electricity, drinking water, and heating where necessary).

7. In the case of unavoidable evictions, housing authorities or other legally mandated authorities, in co-operation with social services and other appropriate bodies, should seek, under legally defined conditions, an alternative suitable solution which treats the person concerned with respect so as to facilitate his or her social integration.

8. Where necessary, a strategy should be adopted to reshape the informal housing  market, to regularise or find alternatives to illegal settlements, and establish non-profit and participatory bodies.
1.  All governments should promote shelter and support basic services and facilities for education and health for the homeless, displaced persons, women and children who are survivors of family violence, persons with disabilities, older persons, victims of natural and human-made disasters and people belonging to vulnerable and disadvantaged groups, including temporary shelter and basic services for refugees.

2. Governments should develop, adopt and enforce appropriate norms and by-laws for land-use building, and planning standards that are based on professionally established risk and vulnerability assessments. 3.Governments should enable the participation in disaster planning and management of all disadvantaged categories of persons, in recognition of their particular vulnerability to human-made and natural disasters.4.In areas of potential emergency, Governments should encourage, promote and support effective solutions, innovative approaches and appropriate building standards to address critical risks of vulnerable communities, through, inter alia, risk-mapping and community-focused vulnerability reduction programmes. 5.Governments or other appropriate administrative bodies need to be able to quickly provide the financial resources necessary to implement emergency policy and rehabilitation measures, ensuring that the particular needs of women, children, persons with disabilities and disadvantaged categories of persons are considered in all communications, rescue efforts, relocation, rehabilitation and reconstruction.

6.Governments should identify and support approaches to cope with the urgent shelter requirements of returnees, internally displaced persons, and victims of natural disasters, including as appropriate, the construction of temporary housing with basic facilities, taking into account gender-specific needs.

7.There should be procedures to monitor how, when emergencies occur, legal and administrative procedures are followed by regional and local authorities.
1.   The CS-LO welcomes the decision of the CDCS to set up a new Group of Specialists in 2002 on the "Contribution of Housing Policies to Social Cohesion". Based on the findings of the CS-LO, the work of the new Group of Specialists might include the following tasks:

-  prepare a glossary of the main terms used in discussing the social aspects of housing policies in Europe;

-  provide appropriate background information to the monitoring process of Article 31 of the Revised European Social Charter on "The Right to Housing";

-  give particular attention to the sub-regional level, as important lessons could be drawn from a comparison of policies, practice and assistance activities in a smaller group of neighbouring countries;

-  consider organising in the medium term joint activities with the United Nations Economic Commission for Europe (UNECE) (cf. paragraph 66 below), with a view to increasing the visibility and impact of the two organisations as two of the main European actors in the field of housing policies;

-  explore the scope for co-operation with the EU “National Housing Focal Points”, in particular on EU Housing Statistics with a view to including social cohesion indicators into these statistics;

-  devise a framework for monitoring and evaluating the implementation and impact of the  guidelines adopted by the CS-LO.

2.  During its work, the CS-LO found many examples which showed that there is a strong interdependence between housing policy and other policies concerning access to social rights such as social protection, employment, health, and education. It therefore advises the Editorial Group for the Report on Access to Social Rights (CS-ASR) that the Report on Access to Social Rights should promote the development by public authorities, at all levels, of integrated approaches concerning access to social rights by disadvantaged categories of persons, and make recommendations to that effect.

3.  The involvement of NGO representatives in the work of the CS-LO was highly valued by all its members and should be continued in all future activities on access to social rights.

4.  The Social Cohesion Indicators, currently being developed by the Social Cohesion Development Division of the Council of Europe, should include indicators that take into account the housing situation in member States.

5.  The Council of Europe, where possible in co-operation with the Council of Europe Development Bank, should continue its assistance activities in the housing field at member State and sub-regional level, particularly with regard to improving social infrastructure, reducing discrimination and housing segregation, and addressing the housing situation of minorities, refugees and displaced persons.

6.  The Council of Europe’s Congress of Local and Regional Authorities of Europe, in particular through the local and regional chambers of its Commission on Social Cohesion, should consider initiating activities on the local and regional aspects of housing policies.

7.   The results of the CS-LO’s work should be communicated to the UNECE Commission on Human Settlements in order to follow up the very useful contacts established by the CS-LO. The UNECE Commission on Human Settlements does highly relevant work on the economic and technical aspects of housing policies, which is complementary to the Council of Europe’s work on the social aspects of housing policies.

8.  The Council of Europe should also explore the scope for co-operation with the Special Rapporteur on the Right to Housing who has recently been appointed by the Office of the United nations High Commissioner for Human Rights (UNCHR).

9.   As far as information on the housing situation in European countries is concerned, the CS-LO recommends that Council of Europe member States consider to

- improve the comparability of housing statistics with a view to their ultimate standardisationon the basis of common European criteria;

- find ways, where necessary, to better inform public officials and the general public on international agreements in the housing field to which their countries are contracting parties (in particular Article 31 of the Revised European Social Charter).